Failure after failure... Someone summed it up well here: cloud offerings, over–the–top TV, Digital Life, AirGig, U–verse, network automation, all those attempts to innovate the company failed. It seems to me that this company is not learning anything from its mistakes. ATT does not seem to systematically analyze what went wrong in certain business situations.
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Here's the really sad part ... T is falling behind even in areas where they didn't engage in acquisition folly. Namely broadband.
While T keeps on trying to promote a fiber service that isn't available in most of the nation (including the top two markets of LA and NYC), and which will cost them way too much to expand, both T–Mobile and Verizon are already providing wireless 5G home broadband service. By the time T either makes fiber available, or decides to abandon yet another service, the home 5G broadband market will be well dominated by T–Mobile, Verizon, Google, Tesla, and others.
But hey, at least Stink can keep on advising others on things like the TV business and childbirth because he's such a strong, virile, handsome, competent, honest, generous, understanding, humble leader.
AT&T doesn't need to learn anything from previous failures. It's like the rich kid that has been handed everything and does whatever they want because their parents (Board of Directors) will bail them out. The only people being taught a lesson are the employees that are ushered out the door as payment for those failures. Sad but true....
"So many failures but still paying so many workers and investors. Definitely learning from its mistakes."
Who writes stuff like this? Stankey, is that you.
Was AirGig ever a thing? You don't need an engineering or business degree to figure that installing equipment on every pole doesn't scale, or is cost effective, especially.if the market is rural America..
What the C–suite learned from all those debacles is that they can blame someone else, lay people off, and cash fat bonuses. There's no consequences for them, only for the little people. If they can get away with it, why not?
So many failures but still paying so many workers and investors. Definitely learning from its mistakes.
Until the T–Mobile debacle, the c–suite was confident they could overcome any government concerns. That faded for the first time I can remember except for the reselling of the network that caused millions of customers to switch away from the "phone company." Now T had to get competitive and several of the items OP mentioned were the result of going from regulatory to competing. (My best thought.)