Customers are all over Allstate's social media pages voicing displeasure with increased premiums without cause or notice, denied claims, short payouts, bad customer service from India and the list goes on.
leadership is not giving the customers or the workforce what they need. What do you think is going to happen when Pune can't help them provide great customer service and Allstate has the WORST reputation to work for in the US? Good luck to leadership! Transformative Growth is a farce and will lead to Allstate becoming extinct like Sears.
Liberty Mutual is still recovering from Glenn.
Instead of pouring millions into tone deaf ads and ignoring customers - they need to make things right all around. I predict Allstate gets sold off piece by piece after TW and GS get done.
Well said, @kbp+1a6CSfvw.