Some advice here - HR is mostly outsourced. Marketing is now outsourced. Printing / Mailing mostly outsourced. Claims analysis has vendors in play.
Do they need to manage their own provider networks? Do they need their own customer service? Do they need to handle their own quality analysis? Do they need all of the operational areas? No. Not if they can pay another company to do it for them. CMS doesn’t necessarily care how these things get done as long as it’s happening and secure.
This is a sign. They are going to cut until they are lean and focused only on what’s minimally required to manage the core products (care, caid, pharm).
Whoever wrote this (in thread +19uQ4T61) is completely right. Everything that does not concern managing core products can be left to another company - and it seems that it will be left to another company. I wish it was different, but the cuts would be a logical outcome of that.