- or is it all individual calls/meetings?
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There are companies that will give you turnkey provider network management, from credentialing to monitoring and compliance. Andros is one of them. New payers like Oscar and Clover Health fully outsource this function with a couple of people in-house to oversee and manage them. Same thing with a lot of your analytics–there's Komodo Health which creates dashboards. Centene will either buy up these services like Magellan and formally restructure like Optum with UHG where they sell them both to Centene health plans and competitors (as they do with Envolve) or outsource them as they did with HLK and marketing.
Their short term strategy is to strip down the company to be a money-making machine, and that means people and overhead have to go. But structurally, the place is a dinosaur. I can't imagine shareholders are very happy about a CEO who's quite as old as MFN and been there for 25 years. He, frankly, is running out of time.
Marketing knew their fate when the company outsourced to HLK.
Some advice here - HR is mostly outsourced. Marketing is now outsourced. Printing/Mailing mostly outsourced. Claims analysis has vendors in play.
Do they need to manage their own provider networks? Do they need their own customer service? Do they need to handle their own quality analysis? Do they need all of the operational areas? No. Not if they can pay another company to do it for them. CMS doesn’t necessarily care how these things get done as long as it’s happening and secure.
This is a sign. They are going to cut until they are lean and focused only on what’s minimally required to manage the core products (care,caid, pharm).
This is terrible! Did he just get notified today? Are they still giving out notices?
That is awful, I am so sorry. Did he work for Centene or one of the plans they own? What was his position if you don’t mind me asking.
Marketing took a hit. They also seem to be randomly laying off employees who have higher salaries, but not concerned abut the job they do. My spouse was just notified. He's worked there for 6 years, long nights of overtime (unpaid) to keep Centene managers happy. Also excellent yearly reviews. It didn't matter. His team is freaking out because they cannot manage all the work he is having to walk away from. To add insult to injury - Centene just announced they are around $1billion in revenues and plan to hand out bonuses and raises soon - after my spouses last day. He was part of that success and he just got screwed. So it goes when you for work the Corporate Beast.
Yes they have let go of whole teams. And from previous posts on this thread we have 2 more waves to come.