Why the hell arent you guys calling ethics or Asset Protection? Wtf is wrong with you chickens! Im so sick of all the fraud, im sick of feeling so uncomfortable too. How can you people deal with working from 8 am to midnight!? Without getting paid and on somebody's home! Is this even legal? Are you guys drinking the Kool Aid or just stupid? How can you live with yourselves knowing all the horrible things this job makes you do? Im so glad they're getting sued for all their illegal practices but i wish more people would speak up. Also, stop bad mouthing the techs ! Management ! Stop being a god damn hypocrite! Without them we wouldn't have IHX don't you think you mo–ns? And no i am not gonna lie to customers anymore! Im so sick of people defending this department. Im actually crying as i write this !!! I hate you IHX!!!! I despise you!! And all the Managers involved will go down i promise you !!!
14 replies (most recent on top)
I’m in IHX and while there are many things I despise about it I’m not about to go back to retail. Also, most days I’m done by 5, sometimes by 4-4:30. Set your appointments for 3. If the customer can’t do before 5 set one for a Saturday. Sometimes yes it is unavoidable to stay until 7 or so but I’ve never stayed past 7 anywhere. You have to get better at time management. Be smart about your appointments. A lot of experts will set multiple appointments in one day and have nothing to do the rest of the week so then they get “well why don’t you have an appointment, go door tag or CRU blitz” I do one appointment a day at 3. If I have multiple, I’ll do a 2 and a 4. Are you struggling with OPUS or transferring data? Appointments should never take more than a couple of hours if you know what you’re doing.
But yeah IHX is pretty slimy. I’ll never go back to a store though. At least this way I see 5 customers a day and not 30-40 and they’re all sales opportunities.
Lol, who is going to call ethics? Does anyone really believe that this company cares about ethics?
Who is working til midnight? I am done 4 or 5 every day. I am much happier than I was as an RSC and making a lot more the last 2 years doing it. Maybe it is your area or manager?
I sense IHX envy ...
Thats a little out there. Need help bud. Not healthy to feel that way or invest so much of your emotions into anything at work like that. Chew a CBD, smoke a c-gare–e and call a doctor. That orignal post is a cry for help, you need it. Your not weak if you seak help. You strong and introspective. I hope you get help.
Ive never stayed til midnight, 830 til 5 most days
¯_(ツ)_/¯
Crying???? Bahahahaahahaaaaaaaa! Grow a pair sweetie!
I would not even answer the door for these IHX jokers. Snake oil salespeople! Sold DTV to my neighbor, they attached the dish to the house (still there today)
Told my neighbor he was disqualified for the contract based on his credit score
He also still has all the boxes and remotes. This was 2 years ago, no bill ever recieved. No wonder T is losing money and subscribers!
What’s IHX?
It’s like most sales jobs at AT&T, they are Temp job.
I honestly feel bad for IHX experts. They only last about 2 year's and then fired.
You are clearly not okay.
Why are there more IHX experts now?. Then there are technicians now.
hahahahha...are you new?
Make $$$.
STFU.