Anyone in LDU anywhere, any state with Allstate, got an assessment? No one I know has. You need all of LDU! My manager states this isn't a redundant role and she thinks we will be safe.
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When it comes to this company expect the worst and if anything better happens consider yourself lucky.
Thats the issue, you cant prepare. You dont k n ow what to prepare for. I aint looking, I have faith that God has a purpose and a plan. I will take my severance and my unemployment. They aren't going to get off easy with me quitting and going somewhere else. This whole board has some good info, bad info and a lot of speculation from folks hiding behind the board. So nobody really knows and the ones who do aren't telling. Except to play celebrate and tell us about exciting times. I dont know what's going to happen, who will be let go. Whatever his the lords will, let it be done..
Not saying LDU isn't important but all of claims is on the block next. Do you really think these out of touch millionaires understand anything you do? They don't think anything further from the bow of their yachts. And while I'm not in claims I am in a position that works with claims and have been told that there is no other area in the company that does what we do and should be safe. However I have absolutely zero faith in the fat cats in Chicago or heads in our area to know better and am fully preparing to be cut. It is too late to try to plead your case and worth on an internet message board. If in claims if the rumors in cuts there are even half true then prepare and expect to be let go and if you are retained consider it a bonus.
Do you people read with comprehension? Where in this post did I say LDU is safe or untouchable?? Nexxt! LDU isn't basic. All that work you have to do, there's nothing basic about it. All the laws you have to know, investigative skills, Chile bye! If that's the case, being a claim handler is basic! Are you even in LDU. I am trying to figure out who p-ss-d in some of y'all's cornflakes. Being secretive, allows some of you to be nasty. Like I said, Allstate would be half r—ded to mess with front line adjusters. From LDU to rapport, to Repped and Unrep. What do we all have in common, we all have the same adjusters license. I could be in rapport, which does less work and way easier than LDU. I will stay where I am at. Take a chill pill. Say something nice, or don't say nothing at all. General conversation, I asked who got an assessment. Still waiting.
This will be a way to get rid of the slackers. The way he was talking it seems like there may be some automatic redundancy in all the claims units. They have 100 people but only need 80. They will cut the 20 slackers and rehire when necessary. This is how they have done it in the past
Don't ever think you are irreplaceable in a corporate environment.
LDU is a step above processing in terms of complexity. Taking statements, making liability decisions and answering calls are all basic skills hence it being an entry level role. I would assume LDU to be among the easiest to replace/ downsize groups.
No matter how high and mighty and untouchable you think you may be the fact is the order of most cut areas will be in order:
1) Regional Employees due to restructuring
2) Claims due to redundancies and higher than needed number with bringing in Esurance for all positions
3) Home Office due to downsizing of layers
4) HR due to Esurance brought in and redundancies
5) the rest
Op again. I said what I said. LDU is not redundant! If you really in LDU, you saw the pending. Allstate would be crazy azz hell to mess around with the front line. Unlike some of you, so don't wish anyone out of work I get other adjuster calls all the time. I take theirs and mine. I do others statements, I deescalate, instead of just giving CSL info. I don't like adjusters who try to throw other adjusters under the bus. Let's put it this way, the best to all. No one knows what's going to happen, this is my guess. We shall see. Right now, I am giving 45.2 percent. Karma is real, the trap you set for someone else, may be your own downfall..
Some seem to forget that Esurance brings a whole gaggle of adjusters over. Not all are needed especially with the restructuring of the claims process under "Transformative Growth" which really means "less heads doing more work and no more pay, deal with it" from the corporate hoods. Redundancies exist.
LDU itself is not redundant but some of the adjusters here have to go. I work in LDU and while I am not perfect, no one is, I have a hunch which of my fellow coworkers are probably going to be "reduced" . I have some whom if someone "0"s out if they can't their adjuster will take full ownership of the claim file (which is what we are supposed to do) and actually help the person. I have others who will just transfer the call back to the adjuster without even trying to help the caller. The jokes on them if I get that call bounced back to me as I always label calls transferred to me as "loss investigation" so that way there is a transcript and what do you know? The whole conversation the call her had with you before you transferred the call to me without even trying to help is right there where a manager (who gives you your performance evaluation) can see it. Oops! When they announced our past two years' performances will out I sighed with relief as I know my numbers and work ethics are good but all of the slackers who barely work their own files were suddenly panicking. This is why you never become complacent and always do your job as if though someone is watching.
I hate to burst your bubble for the commenter on express. As an express employee for 4 years, I have been shifted from express, to subro support, to ABO total loss processing support while still maintaining my “express” title. Express is not redundant, for one simple fact. Which is, unfortunately, the sh– wages we are paid while also supporting higher paid departments. Sure, you get the newly hired employee with zero training that will transfer to the claim owner without a second thought. But you also have claim owners transferring to total loss because they can’t handle a simple rental inquiry.
Dont want to burst your bivble OP, but the majority of departments dont know anything. I truly hope you are good...just not hearing right now doesnt mean a lot
I came from SF, they have the same set up. FNOL which is our Express. Auto ILR, which is our LDU. However, we do a lil more in LDU. Then we had Injury and Att rep. Same thing. They are not getting rid of LDU. Centralized ok, but not going away. Express is redundant and s—s.
I did LDU for 3 years before going to o UM/UIM claims. A lot of other insurance companies don't even have LDU. They have a team of processors handling non injury LDU type claims. State Farm and GEICO are like that. They pay those people less than $20/hr as well. I hope Allstate doesn't get rid of LDU because LDU adjusters are far more competent than express. Express is pretty much useless. I get tons of pound out calls from express for the simplest things they should be able to handle.
Right. So I heard we may be pushed to work virtually and report to the nearest hub. Or, I could be in Charlotte and my manager in CA. However, I am a virtual worker. CSL and RCL seem to think they wouldn't mess with LDU on a large scale. Again, we are not REDUNDANT. Everyone is holding massive claims at this point..
I wouldn’t bank on that as there was talk of centralizing LDU.
There'll be some that retire at the end of year.
I don’t think anyone in claims got hit with the assessment yet. Volume picked right back up to normal with summer being here and I don’t think they expected that during the pandemic. My guess is that they’ll milk us for all we’re worth for the rest of the summer and then give us our assessments after Labor Day.