Looks like the only way for customers to solve an AT&T-related issue is to get the press involved. Great publicity for us once again...
https://madison.com/wsj/news/local/ask/sos/sos-after-a-year-of-undeserved-bills-former-at-t-customer-in-line-for-refund/article_d3a398be-6956-59ff-b85c-d3e48de65880.html
@lqj+163UaPhK As former management this the truth. It will never change until the rewarding stops.
Good old att billing. Glad I don’t have to deal with their spider’s nest billing. How stank and randy could be proud of their billing is beyond me. I guess the gang at pebble beach likes it though.
I am sorry but the "press" is not interested in taking this up. You think CNN would take this up? It does not fit Ratty's "Woke" Social Justice Agenda. The press don't care if a bunch of privileged middle class customers are treated like dirt!
The Goobernemnt don't care either.
Move along, nothing to see here!
This is a direct representation of the type of people that manage att. For those of you in management that say otherwise, did you ever put your career on the line to stop this type of underhanded fraud? The company is full of rot from the top clear down to the front line managers. Look the other way, don’t make waves, push the unethical expectations on the front line to be liars and cheats to keep a job and finally use the excuse that you didn’t make anyone do anything wrong.
Maybe best to see the entire ship sink and to never recover. Any recovery will reward those in management that were and are the problem, but found a way to keep their job.
no surprises here.