It does not matter to belk what kind of problem the customer has or how long they wait. The associate has to handle more and more. The managers mostly either don't answer their phone or walk right by when there is a line of 10 people. To be fair there are a couple of managers that try to help but have so much put on them they are limited. Prices are ringing wrong, signage is not being looked after. The store is a mess. Mostly that they have slashed prices so low and that they are not caring about how long the customer waits is a red flag. No raises, no communication, the store manager flat out says whatever you want hear to get through the conversation. And if you are payed wrong they fix it at their convenience not caring about wage and hour laws. Hopefully they start closing stores soon so we can move on. Unfortunately most of us can't afford to just quit.
Perfectly stated, @dit+15lnOOXW.