They are making absolutely no investments in the company, taking benefits away, cutting pay, not paying vendors, not paying rent, not paying associates correctly, not upgrading stores, laying off at the corporate and store levels, taking away PTO, taking away sick pay, cutting insurance matching, cutting 401K match, terminating associates and managers over the age of 60 and offering a lackluster “package”, encouraging a hostile work environment, alienating customers both online and in store with confusing sales, coupons, and poor online shopping, providing no transparency with employees, CEO has been mute for months except for a cryptic video and minimal statements, taking away rotating schedules, cutting housekeeping, back office, merchandising, truck processing, distancing corporate HR from associates, not encouraging an open door policy, promoting favoritism and the hiring of terribly unqualified managers, posting fake sentiments on Facebook, posting fake customer reviews on Facebook, deleting customer complaints on Facebook, introducing the new “one team belk” scam forcing associates to do the jobs of managers and other positions, let’s see can anyone think of anything else to add??
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Absolutely horrible. I already had a full time job and applied for a part time position and they worked me there like I was full time. Hardly any weekends off, wouldn't rotate Sundays for me, which they seemed to do for the full time people. Would work me multiple days straight without a day off. Between my part-time and full time jobs, I was working 7 days a week, weeks straight. Could only work a few hours during week days after coming in from my first job, and I'd ask for a certain day off and they'd deny it. Couldn't spare me a measly three hours off. They seemed to work around other people's schedules, but never mine. HR was constantly mess up my schedule and entering your availability into Reflexis seemed a waste of time, because they would never honor it or they'd pretend not to see it, so your status would always remain "not reviewed."
belk is in the final stage of its life, it’s in the department stores equivalent of hospice. Whoever you see corporate and HR corporate distance themselves from virtually anyone at the store level, it means it’s time to move on, things are not going well. I give Belk less than a year.
It does not matter to belk what kind of problem the customer has or how long they wait. The associate has to handle more and more. The managers mostly either don't answer their phone or walk right by when there is a line of 10 people. To be fair there are a couple of managers that try to help but have so much put on them they are limited. Prices are ringing wrong, signage is not being looked after. The store is a mess. Mostly that they have slashed prices so low and that they are not caring about how long the customer waits is a red flag. No raises, no communication, the store manager flat out says whatever you want hear to get through the conversation. And if you are payed wrong they fix it at their convenience not caring about wage and hour laws. Hopefully they start closing stores soon so we can move on. Unfortunately most of us can't afford to just quit.
Yes. If you need help you're out of luck. IF you get someone to answer the phone they want to know what it's about and is the customer mad or can you just handle the problem. That's your damn job. Associates are not qualified to handle some of these problems. More and more the associates are holding down the store while management is who knows where or just to lazy to come out of the office.
Gosh! Who the heck would want to work there?
Preach it ! Sounds like our store. Must be a corporate epidemic .
There were 2 alleged HR persons at our store– One came in at 8:30am and immediately left for breakfast platters for herself and management, which would be picked up from Waffle House or I-Hop, all on Belk coin. Usually steak 'n eggs with 2 waffles, coffee, juice, milk and a side of fruit with either an extra cookie or a coupon for one later. This was the part-timer, she left around noon-30 every day.
The other alleged HR person, the full-timer, had a favourite expression: "I don't know!" That was the standard answer for everything. Her deal was tea. Tea maker, sugar, milk and pastries in the office promptly at 10am every day, lunch (2 hours), onesies and the office door shut and phone turned off between 2 and 5pm, when it's time to go.
They took after the store manager, who came waddlin' in every day with a giant coffee, a big ol' bag of BoJangles picnic chicken, biscuits 'n fries and would shut that big office door until about 8:30, till it's time to waddle 'round the store, handing out passive-aggressive complaints and back-handed "compliments" ("Well, if that's the best you can do we'll just go with that!"). Then it's time for coffee run, pastries, cookies and shoot-the-s–t with management, all sitting down on their spreading fannies, while complaining about anyone who looked like they might be "derelict of duty" or "wasting time" looking for non-existent PPE.
The rest of the day was mostly sitting down and avoiding anybody, 2 hour lunches, snacks and gathering in small groups that get really quiet when a lowly associate walks by (likely the one that management is verbally bashing) and that associate must be sent away quickly so as not to break up the clique-ish "meeting". The whole culture is a joke, and management is the punchline!
Our ex-assistant manager was a pip– out to smoke c-gare–es every half-hour, and verbally threatening to sue anyone who says anything about it with slander. Plus, making quite sure that everyone adheres to some mysterious "code" that prohibits soda, snacks, personal electronic devices, crackers, smokes, comfortable shoes and such– all of which this person was exempt. Always with some weird excuse.
"I have a doctor's note"
"I have a condition."
"I have to take personal texts."
Just need to add the rumor that Sycamore now wants JC Penney. Like the Angry Video Game Nerd says, "It's the diarrhea icing on the S–t cake!"a
Don’t forget open thanksgiving, and corporate and upper level management has been a rotating door of employees, especially HR, they come and go so quick you don’t know who’s who.