Thread regarding AT&T layoffs

Heard IHX shutting down

My store manager told me IHX is going away soon and is trying to get my friend to move from IHX to retail. He does really good in IHX though. Is it true about IHX?

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| 1896 views | | 19 replies (last June 25, 2020) | Reply
Post ID: @OP+15CNeoy5

19 replies (most recent on top)

I work in IHX, we are very profitable but let's not kid ourselves. We do a lot of Shady stuff to keep our jobs and im sorry for creating escalations for the reps at the stores but it's that or i get fired. It's stressful around here so i don't recommend this position to anybody.

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Post ID: @3goe+15CNeoy5

Nawwww

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Post ID: @1czr+15CNeoy5

It’s pretty simple to understand..
+ overhead for IHX is very low compared to a retail store..
+ the highest expenses for IHX is the employee pay & inventory that’s it..
+ the value of the cars don’t take long to recoup at all due to sales volumes.
+ IHX prevents churn by:

  • Introducing customer to supporting apps and tools
  • Correcting sales orders out in the field to prevent loss of the sale and de-escalating customer complaints.
  • There are most likely c-appy sales reps out there.. every org has those but overall the IHX team is very profitable and does its best to drive both revenue and support.. believe me this is different from how it originally started because we were first all about service & support first then transitioned into Sales Sales Sales then support once the company realized how many sales we could produce. I agree IHX leaders need to slow down a bit and try to get back to service first then sales.. the continued increase in sales goals doesn’t help this
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Post ID: @1zqz+15CNeoy5

Here is a very important website to report fraud.. https://www.bbb.org

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Post ID: @1ggn+15CNeoy5

the problem lies in the culture that both ihx and COR have developed into. The lies and deceit are what both are being taught to survive. These are people just trying to keep their job and producing inflated numbers as that it what their predecessor has taught them.

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Post ID: @1udx+15CNeoy5

Fake News. IHX is successful in large part because they are invited to homes if clearly interested customers. The model works.

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Post ID: @1tkf+15CNeoy5

What is IHX?

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Post ID: @1aer+15CNeoy5

Currently work for IHX. We are growing. Not going anywhere. We account for 25% of new voice lines for the company

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Post ID: @1vyf+15CNeoy5

Scrue ihx. They deserve the layoffs

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Post ID: @1tkz+15CNeoy5

There is nothing shady about door to door mobile sales people. Nothing shady at all. This channel is the future of sales.....

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Post ID: @1etc+15CNeoy5

IHX is loosing billions for att every month

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Post ID: @1bcb+15CNeoy5

I work in COR store and during this time i worked from home and did the call center job. Must say 90% of my calls had to deal with IHX fraud and credits! Really something! Glad i dont work for that side of the "SHADE"!

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Post ID: @1zaz+15CNeoy5

IHX is what retail is turning into.
Only way they shut down is if they get slapped with all those fraud lawsuits.

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Post ID: @1scc+15CNeoy5

@ 1kya+15CNeoy5 wait until the state and federal fines kick in, not to mention all the credits CC gives out on a daily basis, due to the fraudulent and misleading promises IHX does out on the field. Then tell me how “profitable “ IHX really is.

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Post ID: @1xqp+15CNeoy5

It's only a matter of time. IHX will be busted for soliciting soon. Only a matter of time before a local news channel gets the catch on them

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Post ID: @1rjd+15CNeoy5

Mentioned positive results several times on the town hall so probably not going away.

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Post ID: @1dfj+15CNeoy5

I hear the opposite. Retail costs more money to operate

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Post ID: @1tev+15CNeoy5

Absolutely not. IHX is more profitable that ATTR. IHX one of the few still making money for AT&T. IHX is not going anywhere, believe me.

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Post ID: @1kya+15CNeoy5

They have openings on CareerPath so not sure

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Post ID: @clt+15CNeoy5

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