Yep. It was only a matter of time when angry customers, poor customer service and lack of sales leadership would take its toll. Oracle management is panicking as Wall Street evaluates their true position as a cloud leader as we move into FY20-21. This is the end of an era for Oracle who is now paying the price for greedy support fees and exploiting its customers. If you are in a sales or sales support role, you should be seeking a new career path beyond the walls of Oracle.
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The migration of Oracle DB to whatever customer wants is where the future is at. Oracle will take the long slide down. Stock Buybacks were smart move.
Now refinancing the debt at lower rate will keep numbers up for a bit.
Moving more money offshore to hid it from tax man is what SC is good at.
They need to get back to buying and tearing up companies, they have that down to an art form.
And with enough new company purchases they can obfuscate the money problems.
Software support, please try new patch. Didn’t work please pay for knowledge base access.
Didn’t help, try new patch. Rinse, wash, repeat.
Yep. Of 40 cloud reps hired in NA group, 30 were laid off recently.
“It was only a matter of time when angry customers, poor customer service and lack of sales leadership would take its toll. “
It always does. They could start with removing barriers between the customers and global support. That would help with p-ss-d customers, poor customer service and get you moving toward better sales. But what compelling products does Oracle have except for the Database? The DB has a ton of excellent competitors now, even when excluding MS SQLSVR