Seems like half the company is struggling with this and waiting on the phone for help desk for hours. Something is not right.
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All of Australia's DXC employees were migrated over 2 days. Massive issues with encryption breaking a number of reliable HP (pardon the pun) laptops, resulting in downtime for laptops to be reimaged. A total clusterfock that only DXC could engineer so well.
@U5kmUrA-apwj - Sorry but DXC does not pay for my phone. Therefore, I will NOT be using it for business purposes. I will wait the hours it takes to work with IT (who will just read from a script and tell me to reimage my PC anyway!) rather than have a business app on my PERSONAL phone.
Deleting the cellphone app is a big mistake. Once you are fully converted over, you will need to app to access your paystub. Also Outlook and Skype will occasionally challenge you and you will need the app to log in. Hopefully if you reinstall the app, it will reinstall with the same credentials, otherwise you will need to call the help desk. With a six hour wait time, good luck with that! Word of warning, if you trade in you old phone, installing the app on the new phone won't work. You need to log in to the website and change the primary device. Even though you can register multiple devices, it will only ping the primary device. And in order to log in to change it, you will need to log in with the old phone!
The process just stopped after the first reboot and successful log on to skype
Unlikely that Mikey would be demoted, but more likely that he would receive a bonus for managing the non-performers.
It's been an all out mess! Took almost two weeks to get back to normalcy. Whoever's in charge should be demoted, makes me wonder how DXC would handle this kind of "transformation" for an actual client! Kinds scary!
@U5kmUrA-2kyu - I did NOT agree to use my personal cell phone for business calls. This is a security app that DXC stated we MUST have on our phones in case we are locked out of our pc's. I am only doing this for the migration because getting in touch with IT would be futile at this point. I already told my supervisor that once the migration happens I will remove the app.
Why did you agree to use your personal cell for business calls to begin with ? This one makes me scratch my head. I just never told them I owned a personal cellphone. They told the customer to give me a phone. When the customer said no I got one from the company.
You're right, an employer shouldn't inhibit your ability to work fore them by making you pay for equipment to do your job. I remember (when I worked for them) they even moaned about sending authentification codes my SMS because it cost money.
My new employer issues a std iPhone which is locked and profiled to the company's electronic policies, O365 and a few travel apps and you only need to authenticate when you power-cycle the phone or device, not every freakin logon!
AND..... Now we are being told we must put the security APP on our PERSONAL cellphone. I put it on but after the migration it is being immediately DELETED. DXC doesn't pay for my phone so they do not have any right to tell me that I must put a APP on my phone for business use!
@U5kmUrA-2uce DXC can't even fix simple problems, remember when the email was down for over a week :-D
Which, offering does this fall under? Perhaps we could utilize this as a user story when cross selling to customers interested in going digital with office365!
Sounds like a simple SRT to resolve a company wide issue, no need for every Tom , D--k and Harry to report the same freaken issue and tie up the Service Desk for a known probelm
But you can bet that ‘they’ tell you to book the time to some poor unsuspecting customer! It goes on all the time within this company. They must have made millions this way. :(
WBS code for 4 hours on the phone is Admin. Yes that raises your manager's eyebrows but what else can you ethically attribute the time to? Certainly not training unless you are training the service desk monkeys.
DOn't know who did not supply what but 4hr on the phone and no one answering....what is the wbs code for that?
Former HP - HPE took me an hour and a half,no issues so far. I can get back to stream twitch and read on some other stuff.
My department was staggered over a couple weeks. I had issues but nothing like some have faced. Lucky I guess.
Or maybe HPe, is f---ng everything up by not providing all the correct information. Did you ever think of that.
Oh my the WAY don't blame this merger on DXC in general, blame both CSC and HPE executives and let us grunts they do do what we need to do
Seems like?
This is a full-on calamity, but what else could be expected from such a lame company migrating into an even lamer environment? You HPE folks thought your 5H1t was weak. Welcome to CSC land!
My entire department is scheduled for this clusterf**k this week. I don't care what they do because I get paid whether I can work or not. When we went from EDS to HP and from HP to HPE we barely even noticed the difference. DXC is f---ng everything up as usual!