Thread regarding State Farm Insurance layoffs

@10v So why the he-l are you always complaining?

Keep in mind, boomers were born in 1946/1947.

I know its a buzzword for older people and now politics, but real boomers are not the people you are mad at, its their kids. Also you could blame the last several generations, and our own, for the issues today....people at the top have sc--wed things up royally, on purpose since theyll be selling the solution soon enough.

So can we go back to at least trying to keep this site about the company and working here?

@10n ... LOL.... perfect Boomer response! I have a great life, you have no idea of the quality of life I have, and my future is much brighter than yours! You will be at the nursing home soon enough there skippy!

@zy It’s remarkable the way you folks have ALL the answers and feel the need to explain everything to everybody.
Until it’s time to make a life for yourself. None of your superior intellect and positioning atop the moral high ground seems to help. You only know what EVERYBODY ELSE should be doing for you.

@zq it had to go that way since 30% of students today are proficient in math and reading. They are no longer competitive to produce a quality work product like the boomers did. When a person doesn't work and is not competitive the end result is not good. Live within your means and what you produce. I don't feel sorry for a lazy, entitled and angry bunch of kids whose mommy and daddy defended and gave them a spoiled life. Sink or swim!

Good bless the Boomers! Most of the jobs that have been around for the last 50 years will be gone in 5 years! We are working on virtual State Farm agents .... I have seen the technology and it doesn't go to the deer lease or lake house every other week. Underwriting is done, most claims jobs will not look anything like they do today so there will be no passing down the knowledge and skills. Anything knowledge based will be automated in 3 years! Most estimate writing and supplement reviews will be automated. Auto or Fire! Body shops will scan cars for repairs/damages and so on. AI is already taking initial losses and Xactimate has a fully automated version where you just have to enter the damages and it will write the estimate. Do not need to sit in traffic for hours or stuff into a cubicle to do any of that... Boomers go back to the mall, return your late DVD to Blockbuster, get a new mower at Montgomery Wards, and have a bit to eat at Bennigan's or Steak and Ale!

@zh How are they supposed to “train their successors”——who insist on staying home, working in their jammies, and refuse to actually interact with people?

@pq BIG facts, the biggest facts ever spoken by anyone in the history of this forum! Then they complain about how bad everyone else has done when they refuse to relinquish the power and teach the next generations. If you did not train your successor, you have failed them. Period.

@sq don't count on a buyout!

As a gen x, I have been working since I was 15. I own a house, a car, and have a well funded 401k. I even have a pension.
I am remote WFH; my LOC closed.
No one showed us/told us how to do any of this. Had to figure it out.
I surely hope I get the buyout next year. I would really like to enjoy retirement sooner rather than later.

You just proved the point....The useless Boomers that have been running the government for the last 50+ years are the ones spending $25,000 per person. They have been running all the major corporations, Senate, House, Presidency, and most state/local governments and eduction/justice systems. All those are completely dysfunctional, useless and based on a fiat currency that is getting devalued every single day thanks to all the deficit spending by the Boomers. Boomers will go down as the generation that destroyed America, plain and simple! You posts and replyshow you have no clue, zero! Typical- God complex Boomer that knows everything! You F-cked it up...all of it Boomers....you did! No one else but you! Congratulations!

@pq the Federal government spends $25,000 for every man, woman and child each year.

The States spend $10,000+ per person.

I seriously doubt any of you kids are paying high enough taxes to support yourselves.

Thank a boomer for bailing you out .

@q8 once you get the years under your belt and have walked in our shoes, it's best you show some respect because you don't have a clue what you are talking about and do not understand time value of money. You talk like you're entitled. You're not. Deal with the cards youve been dealt just like we did and STFU.

@q1 if that is your only defense then @apy is correct.

True!

@pq. False!

Boomers are the most Narcissistic generation that has ever existed. They have literally destroyed the county and doomed its future. The greatest generation fought multiple wars and handed them a paradise. They made every and I mean everything about them and only about them. They have run up almost $40 trillion dollars in debt to bail themselves out and have guaranteed future generations will be destroyed by the awful debt they consumed to maintain their lifestyle or f-d up view of their world.

They drove on a brand new interstate highway system but refused to pay a dime for its upkeep, they went to college for $4000 but insist their grandkids pay $85,000 'just like they did', they enjoyed 70+ years of no major wars and unprecedented international cooperation and have now set out to destroy the instruments and institutions that made that possible, they likely grew up in a prosperous union household, and now vote to obliterate unions, they inherited a country that paid its bills and are now passing an unimaginable debt load to their grandkids, and they bought their first home for $15,000 then showed up at Town Hall to oppose building five mid-priced apartments in the old abandoned mill.

And when they stand atop this mountain of rubble. Into a comfortable retirement after selling raincoats and belts at Macy's for forty years, they pull up the golden, cushioned ladder their parents built for them, look around at the burning hellscape they build for their kids and say "I did this all on my own."

@mh who cares! They sit at home with mommy and don't know how to interact with people. They only know how to be angry and play computer games. They're lazy and can't even mow a lawn. They dusrespect their elders. They're losers except for the ones that go in the military. Don't give me your all about me attitude. You have zero experience of work nor have you worked as long as the boomers. Your parents have failed you. The best thing for you to do is STFU and go mow a lawn, push a broom, pull a weed, and create value instead of being a liability. Your generation is worthless and has zero comprehension as to how to serve others for the benefit of all. The world is not all about you cupcake!

Boomer, the younger generation is not going into the malls, you know why, because most all of the malls closed over a decade ago! Dope!!!! The ones that are still around are usually overrun by the current generations of aspiring doctors, lawyers, engineers and inventors..... as soon as they get off parole and the 100lb of co----e wasn't theirs! Amazon....Waymo....deliver it to the door step... Other than the Boomers, most people cannot afford homes, new cars, life insurance or pretty much anything else agent's sell! Future is not bright for young people and an agent is the last thing people want to pay for!

FFS STATE FARM! The epitome of getting off by sc--wing your people!

@gt driving while glued to the rear view mirror is dangerous. State Farm is doing just that. The younger generation is now going into the mall and physically seeing what they buy. Less are buying online. Their woke computer on hold phone BS will result in further change.

GEICO has done their thing for the last 20 or more years, and undercut this industry. Operations at SF were majorly disrupted 10 or so years ago, but it's been 10 or so years now. The natural progression of that major shock and upset in operations is to phase out agencies. There's been smoke for a long time. We don't have an advantage by having some physical location for someone to come in and cause a rukus.

@e9

They do, just not directly. But they are untrained, dangerously so. They are the first step in setting poor expectations, not properly explaining policy, which causes massive issues for claim handlers. Theres the waste and delays they cause, since they dont even know what fire answers is, and submit requests incomplete, then get mad when UW asks for additional info. Plus ive seen them forge documents, lie, and cheat, and face ZERO repercussions. Friend of mine in UW sent me an email one of these staffers sent to their boss complaining about them, call was pulled and it was all fabricated to get the UW in trouble, sort of to prove what UW gets to deal with, which IMO is better than claims but still awful.

So yeah staff do not directly cost the company, just indirectly via incompetence.

I dunno, agents have it good compared to customer facing roles in corporate. Good of our executives to start including agency in the toxic "make everyone hate working here" policy.

welcome to the club!

Top executives are making millions while we sc--w over the working class. Time for some kind of reforms to happen. I work in AWS for SF and get barked at to save 1k a month for scaling down unneeded capacity... fair enough but why the FUG ARE senior leaders making so much money if we are losing to progressive?!?!?

Agent. Employees. Don't. Cost. The. Company. Money.

I repeat.

Agent. Employees. Don't. Cost. The. Company. Money.

What do you think about this skippy? Agency thought it was funny when operations complained about their constant bad changes, enjoy boys.

The average agent compensation last year was $524,000. For a lot of the agents anywhere from 30%-60% goes back into the business. Most of it is redundant that can now be and will be done with automation or AI. They do not need a team member to just process address changes, deductible changes, or f-up an added car. The average P&C employee at SF makes $64,000 a year so an agent cost the company about 9X what he average operations employee does. Most agents do not grow policies and most are just service oriented with simple policy changes and taking payments. The whole business model needs to be dumped!

Please these agents are useless. I have had 5-6 agents over the past few decades as I have moved around and have talked to one maybe for 5 mins. Their staffs are often incompetent too. Some years I have paid 10-12k in premiums across several policies and never heard from any of them except maybe a generic Christmas card. And if you need to make any changes they can barely handle that even if you spoon feed them exactly what they need because I know the system. Then you send an email to the agent and he just sends back to staff to mess up more. I don’t understand how everyone is boo-hoo-hooing the whole situation when they sort of made their bed. The world is different now.

An insurance company taking away insurance benefits from the people who make face to face contact with their customers. Can they get any more greedy? Think of the executive bonuses! Some have hypocrisy that has no bounds!