https://www.glassdoor.com/Reviews/Employee-Review-Capital-One-RVW79589845.htm
- 0
Aug 29, 2023
Toxic Culture
Director of Technology
Former Employee, more than 5 years
McLean, VA
Recommend
CEO Approval
Business Outlook
Pros
Tech stack is great for a credit card company. Benefits are very good. Good work/life balance. Total compensation is really good depending on the level includes generous bonus and LTI.
Cons
Outdating performance management processes creating a horribly toxic culture. People in people manger roles without training or experience add to toxic culture. Performance management is a stacked ranking/forced distribution system where a certain percentage are rated "below" which can impact your compensation up to no bonus at all. Further the process is FULL of bias and a popularity contest. Really, really think twice before applying for roles at this company.
Advice to Management
The All Associate Survey every year recommends management get rid of the stacked ranking system. That clearly has never happened. Please review the feedback from your associates and make some changes. Oh and STOP calling yourself a Tech Company, you aren't.