To all the newbies please know your mental and physical health will deteriorate over time handling claims. Know they only care that the numbers are met at all cost. Mgmt does not care about your mental or physical health. Being mentally tired over time will affect your physical health over time. You are not allowed to blow off steam because you will be targeted by mgmt even though it is a healthy thing to do. They say "open door policy" but remember you are on record and it will be used against you. If they allowed open and free communication without retaliation, they may find less turnover, increase production, and create a more cohesive work environment.
@1oeb+1inPu4ym said it perfectly.