I went one level below Wayne to share a concern with leadership about reporting irregularities. Despite the leaders open door policy, they wouldn't meet with me and a week later I was contacted by Employee Relations. Since then things have escalated for what I believe to be retaliation. It's been so difficult to clearly find a resource as there are so many Whistleblower attorneys but none so far that I can find with USAAA experience. Any guidance?
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Employees of companies who they believe their company has violated federal consumer financial laws are encouraged to send information about what they know to whistleblower@cfpb.gov. You can create a fake burner email to send it if you want to remain anonymous.
This would be Reg E, SCRA, etc. Or anything harmful to consumers not in a specific reg could potentially be covered by UDAAP (unfair deceptive abusive) which is also of interest to the CFPB
https://www.consumerfinance.gov/about-us/newsroom/cfpb-warns-against-intimidation-of-whistleblowers/
Bye Wayne. The fish rots starting at the head. Makes me feel concerns and escalation has merit.
Unfortunately, if you've reached out internally, they've already started to gather your "unprofessional" ways to build everything they need against you to paint you in a different light.
Thank you everyone for the advice and support. Some updates. While the OCC was willing to listen to concerns they did not offer any guidance or support for representation. I also reached out internally to Ethics and in conversation they tended to side with management. Obviously my days are numbered but wanted to be prepared. I did lookup the referenced USAA whistleblower and he represented and filed with the courts himself.
More research to do. I wish us all luck.
Jeff Goldberg or Malinda Gaul
Contact the OCC at the link another poster mentioned above. They responded to my complaint an were very helpful.
Talk to this guy: https://syntrio.com/blog/usaa-whistleblower-report-leads-to-225m-in-combined-civil-penalties/
Or can dig up filings to see who represented him.
Try the Ombudsman at the Federal Reserve Bank Board of Governors: ombudsman@frb.gov - they will route to CFPB, OCC, SEC, etc.
I would start here and file your complaint directly with the OCC. They investigate all complaints including outreach back to the bank to collect details. Seek legal representation as well.
https://www.helpwithmybank.gov/file-a-complaint/index-file-a-complaint.html
I know this sounds scary but consider contacting Elizabeth Warren’s office she will run like the wind with this - ask an attorney to help or contact local news agency.
@rqd+1u1PAkOa
Re: "what were the irregularities too"
As curious as we all might be to hear the gory details, do not share them publicly here or with the press (unless you have conferred with an attorney and make a decision with legal advice to go that route). Publishing details - anywhere - can severely damage your whistleblower status and expose you to very bad consequences.
Find an attorney.
Document everything.
Understand that this will be a very lonely process where you can't share details about what is stressing you out to anyone. Make sure you have good support in place to cope with a lot of stress and emotional isolation - possibly for a long time.
Great advice. It’s my understanding the OCC and not SEC has oversight. All proof is electronic and can’t be sent/stored offsite. I’m afraid my work device will be destroyed once I leave/am forced out.
Just want to get representation lined up just in case. But finding someone qualified has been difficult.
Document everything. Keep said document on non usaa property
We have to know why ER contacted you
What were the irregularities too
If you are talking about financially material reporting irregularities - the kind that you honestly think warrant a national headline (after turning off your emotional investment in your own story), I would concern myself less with USAA experience and do a nationwide search for a whistleblower attorney with experience dealing with cases of that size and type, with the relevant regulatory authorities.
Take lots of notes. About absolutely everything. If there are days in the past where things happened and you didn't document them at the time, write everything down now.
And don't do ANYTHING pertaining to your whistleblower actions on company hardware, or on your phone if you have company software on it.
Other than reporting internally, have you reported directly to any regulatory authorities that have anonymous whistleblower portals? If not, you might consider doing so ASAP, especially since you already reported internally and retaliation has begun.
There is a long list of do's and don'ts that you should get from an attorney ASAP.
IANALATINLA
(I am not a lawyer and this is not legal advice)