Regionals should be let go too. What CVS doesn't need is another useless middle management position crabbing about metrics. That's exactly what's wrong with CVS. DL's are bad, regional directors are worse. Stores do not need constant micromanaging. What stores need is support in the form of hours and staffing, and better wages/benefits. Field leadership adds ZERO value to stores when all they do is crab at you because you didn't meet some arbitrary metric of the month. Meanwhile there's only 2 people working and it's crazy busy. Store visits by higher-ups are nothing but dog and pony shows because they don't want to see how things really are. And THAT'S why field leaders need to go.
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They will always need field leadership for pharmacy, cause pharmacist are toddlers.
Front management, they should just get rid of.
@qy replace the people in the stores with AI and robotics. No more whining and crying.
The retail field is a joke. So much waste and political BS. Not helpful to customers or patients at all. Replace the field with AI and invest in stores that serve real people.
If you’re so smart, go be a field leader and gauge yourself. If not, stop crying and control your own story by leaving and starting a new career. “Boo hoo. I am so smart , this plan is genius”