There are leaders.
There are followers.
Then there are "Fake It Until You Make It" faux leaders who have no idea how to lead so they take the path of least resistance. Hire outside consultants and follow the easy way out.
What's the point in having AMs vast experience if he is just allowing his team to blindly follow outside consultants random direction?
As someone else said on here, cutting to find money so they can then acquire will not serve existing clients well. Revenue will shatter. Why not invest in the now to then earn the tomorrow?