Welcome to Ford. I went thru this when arriving at Ford. I quietly created a documentation repository and a front end website so that anyone under our LL3 by default could search and find the information. I added a link to request access for people external to LL3. It became wildly popular. Here is what unfolded:
- gatekeepers complained to LL6 and LL5 that the doc repository violated company policy - failed to gain traction
- gatekeepers brought in internal auditors claiming that the doc repository violated security and controls. Apparently only they needed to know Ford process info - failed to gain traction
- gatekeepers complained that the doc repository was not the standard Ford doc repository. In the many meetings that followed I showed proof of how the gatekeepers had systematically deleted documentation on the standard Ford doc repository and also had roped off nearly everyone via file and folder security and also that the majority of the doc was fiction or outdated.
- LL5 established a committee to review documentation security lead by the gatekeepers
- It torqued me off so much that I automated all the gatekeepers job functions, click here and request is automatically processed.
I Left Ford and within a quarter all the doc repository was deleted and so was the automation.
It is all so silly all these gatekeepers and their minions wasted so much company time and resources protecting information that often was outdated or flat out wrong. They build processes and policies around and on top of the junk pile.
I heard that one section of the gatekeepers was outsourced to a service provider last year and that more sections will be outsourced this year. The outsourcing was initiated due to complaints from internal customers. I’d say it is well deserved, but all the youngsters lost their jobs along with the gatekeepers.