This is more of a venting post, but I’m confident someone on here can relate. When I began my role less than a year ago, the job wasn’t perfect but it was tolerable. As time went on, and more specifically, once the new year began, it’s almost as if everything became 10x worse than usual. I have a sneaky suspicion that morale will only get worse and the whole “drive to 25” nonsense means that employees will suffer. I was praying I would be laid off but it doesn’t seem like they are ready free us customer-facing workers quite yet. I thought I could stick it out but every day is a reminder that this job is bad for my mental health, physical health, and general well-being.
For those of us in CS roles, it really su-ks feeling abused from both the management end AND the customer end of this job. I feel like the biggest doofus on the planet for staying for so long given the all around poor treatment and the many lies I’ve been told throughout my time here.
I can’t wait for the day I can give my equipment back and wash my hands of the terrible experience that is working at Cigna Healthcare. It’s so liberating think about it. There are so many hard working folks I know within the company and it breaks my heart knowing how much better they deserve. Here’s to finding literally anything else in this awful job market.