Corporate should be ashamed of themselves for allowing this to happen. It's bad enough to allow unsafe working conditions in the pharmacy, but the front store is treated like a complete afterthought. Especially should District Leaders and Regional Directors be ashamed for not standing up for their teams and fighting back against corporate and their complete lack of care for those at the store level. 1 or 2 people is NOT a crew!! Understaffing, low wages, unrealistic metrics, unreasonable expectations, ignoring customer complaints about long lines and wait times, where does it end?? If CVS doesn't care about the front store, then get out of the front store business. But DO NOT keep treating the front store like garbage and yesterday's newspaper.
The people at the ground floor are the ones who keep the ship running everyday. Treat them like they matter, because without them, you have nothing.