Have y’all seen this? Rich Kaplan, a senior exec at Microsoft, just posted something remarkable on LinkedIn. He didn’t dodge, sugar coat or hide behind generic statements. He faced it head on, acknowledging the devastating impact that layoffs are having on people. His post is honest, human, and deeply respectful of those affected.
Now compare that with the deafening silence we’ve seen coming out of Dells ELT for the past two years.
Instead of compassion or even basic recognition, we’ve seen the ELT at Dell put out weird tone deaf posts about growth, innovation and “great things ahead,” as if thousands of people aren’t being quietly shown the door in a constant stream. No acknowledgment, no thank you, no humanity. Just silence.
Mr Dell, Rich is showing, very publicly, what compassionate and empathetic leadership actually looks like. You could learn a thing or two from him.
Here’s Rich Kaplan’s full post, in case you missed it:
Today is a hard day for the employees who are separating from Microsoft.
Thousands of talented, dedicated people across the company are being impacted by layoffs, and I want to take a moment to recognize their contributions and acknowledge the difficulty of this moment.
Microsoft is a vast, complex company that reflects the broader tech industry, an ecosystem that requires many kinds of expertise to operate, grow, and serve customers around the world. And now, the skills you built at Microsoft, hard earned, tested, and sharpened, will become available to the broader industry, where they are deeply needed and will continue to make an impact.
The industry needs innovators who imagine new possibilities and help customers achieve what once seemed out of reach.
It needs marketers who can communicate the value of complex technologies in ways that resonate.
It needs empathetic support professionals who listen deeply and turn feedback into better products.
It needs attorneys who navigate licensing, regulation, and global partnerships.
It needs infrastructure experts who design, build, and manage data centers.
It needs sustainability leaders driving measurable environmental impact.
It needs collaborators who can operate across teams, geographies, and organizational complexity.
It needs customer centric salespeople who are motivated by solving real world challenges.
Today, Microsoft is saying goodbye to people who brought all of that and more. Whether you’ve been here two years or twenty, this is a tough transition, and your contributions mattered deeply.
But while this chapter is closing, your journey is not. The skills, knowledge, and resilience you’ve developed at Microsoft are incredibly valuable, and they are needed not just here, but across the entire industry.
I’m hopeful that many companies will recognize and welcome the expertise you’ve built. Your next opportunity could be your best one yet.
For those of you I’ve had the privilege to work with personally, thank you for the years of partnership, collaboration, and impact. And if we didn’t cross paths during your time at Microsoft, I hope we do in the future, in whatever is next for you.
Today may mark the end of one chapter, but it’s also the beginning of a new journey.