This bank is a total bait and switch to convince a new customer to move $100k of investments in order to enhance the credit card benefits. Now they are removing those benefit for Smartly & USBAR.
I'm planning to close all the accounts and transfer all of my assets back to Schwab.
I submitted ACATS request 3 weeks ago to transfer all the assets to Schwab. Nothing has bee processed!!!!!! I called Schwab to check what's the hold up? Schwab told me US Bank refused to release my assets! WTF?!?!?!!
Now also lowers the APY for saving account. Ridiculous.
https://www.reddit.com/r/CreditCards/comments/1mqyne9/usb_smartly_savings_rate_lowered_significantly/
Whatever to everyone else, I'm upset about this too. I told several people that I know with >$100k checking balances to move their accounts for 4% back on everything. Now that they are taking it away it is a total bait and switch. Very easy to blame GK for this because she su-ks and is going to run this company into the ground while she collects a billion dollars and rides off into the sunset in a private jet.
I really need to know what you're smoking, because how do you still have a job? Oh wait, maybe you're one of those people who just say “yes” to everything, run for coffee, and nod like a bobblehead in every meeting.
And it’s honestly hilarious that the bank’s lawyers are so free, they’re sending warning letters for using a credit card… to pay taxes! What’s next? A letter for breathing near the card? 😂
You know what you are doing. Trying to rip off the bank, huh?
Consider yourself lucky if US Bank hasn't sent out the lawyer letter to you.
Care to explain how paying taxes qualifies as manufactured spending? I was also considering paying my taxes using smartly credit card to earn some reasonable cashback, though my amount would be much smaller.
Frankly, it’s this kind of overreach and inconsistent logic that makes people joke about this bank.
Of course I did. There are lots of discussion outside this place. I just want to put there to raise awareness.
People are pi---d. That's not good for US Bank's reputation. https://www.reddit.com/r/CreditCards/comments/1mh114g/comment/n6thmby
Pretty sure no customer would take the time to go to theylayoff site and post a review or share their feedback. Customers would rather leave review on the mobile app store or google maps.
You are manipulating the program, and are also a liar and a thief. Look at the account agreement. You are misusing your account and don’t deserve to be a customer of this bank. Take your money elsewhere and go attempt to fleece someone else.
ps. I'm a manager working in credit card reward program.
To be frank, you are one of those people ("manufacture spending") that make us completely cancel and rehaul the reward program. Tax payment and gift card purchases are NOT eligible for getting cash back. These also raise anti-money laundering concern.
It does impact me. I plan to make $120k tax payment on Smartly later this year to get 4% cashback. Now the change completely messes up my plan.
I'm an employee and customer. They didn't "completely remove the benefits".
Some spend categories are excluded like insurance, gift cards, taxes. There's now a 10k spend limit per billing cycle before cb drops back to 2%. Those changes don't really impact me.
Get off our thread. We dont care about our customers on here.
This is TheLayoff, not Yelp. That would be a better place to post a review of US Bank if you want people to be aware. This site is about layoffs and related bitchery.
Everything GK touches turns to sh-t.
I worked at this bank for over 20 years, and it used to be a great place. Unfortunately, the current management feels like a room full of clowns. They’re struggling to grow the business, nickel and diming consumers, and trying to show profits to shareholders by laying off loyal employees.
Technology is a mess, and product launches are laughable at best. The CEO seems clueless, agreeing to anything like a kid without understanding the consequences.
We loved our Altitude Reserve card and the bank, but sadly, it looks like both are headed straight for the trash can.
Yes, you get 4% cashback on Smartly if you put 100k+, which is superior to other competitors. USBAR has 4.5x if you use mobile pay. If you know how to utilize these, it provides immense value.
US Bank completely removes these benefits within 6 months. No more extra cashback for Smartly. What a fking joke.
Move investments for more cc benefits? Is that what US Bank does? What a joke. Not better rates on savings or reduced advisory fees, but a better cc?