Announcement -
January 2026 is almost here. So, to follow up with the global expectation of 3 days Working from Site, it's good to take a moment to understand and review how this will be embedded in the Netherlands. If you've read our CCT emails, you'll know that we are establishing the Neighbourhood ("Buurtje") and Mayor ("Burgemeester") construct to make working from site meaningful: driving connection, fostering our vibrant IDT NL community and delivering competitive outcomes as a result of in-person connection and collaboration. As a reminder, you can read the Staff Council NFI here and the NL FAQs here.
The Neighbourhoods Structure
The Neighbourhoods are grouped into two main themes: Business Back and Technology Forward. We have 10 Neighbourhoods across the Netherlands:
• 8 at our Hague Campus
• 1 at Delftse Poort, Rotterdam
• 1 at the ETCA Campus, Amsterdam
You might be wondering: What Neighbourhood do I belong to? For example: If your base location is The Hague and you work primarily on Downstream activities or projects, then you'll work from the Downstream and Renewables Neighbourhood (DTR IDT Hague). We've mapped all staff to a Neighbourhood. And, next week, your Mayors) will contact you via email to welcome you to your proposed Neighbourhood. It may be the case that you feel that you're not assigned to the correct Neighbourhood on day 1 - and that is okay. Work will be made towards rectifying it, but it may take some time.
Our Neighbourhood Mayors
Each Neighbourhood will have a lead individual or team called "Mayor(s)". They are your on-the-ground individual who supports the themes of managing space, Neighbourhood logistics, and arranging social and learning events. To help understand their function, below are the items the Mayors can and cannot help with:
Mayors help with:
• A first point of contact for questions about Working from Site
• Coordinating and promoting on-site days, events, and Neighbourhood activities
• Gathering feedback on the workspace (facilities, ways of working) and feeding it back to the right teams
• Signal recurring issues to Facilities and local leadership teams
Mayors are not:
• Line Managers, HR, IT, or Facilities support desks: they'll be happy to point you to Facilities or the IT office to self-report issues:
• The Hague Campus: Facilities SharePoint portal, ETCA Amsterdam: Wando portal
• Delftse Poort Rotterdam: emailing realestateservicesnl@shell.com
• Attendance owners: They don't track or approve where you work from, but may check in if they haven't seen you in a while to see how you are doing
Getting ready for January
We understand that this transition will take some adjustments, and there will be some bumps along the way. We ask you to consider the following:
• Book your desk in advance via the Condeco (Eptura) app - you can book up to two weeks in advance. If a desk isn't occupied by 10:00, it may be used by someone else.
• The office has space, so if your Neighbourhood is full, please first join another IDT
Neighbourhood and only then use other available areas in the building.
• Be mindful of busy days; Tuesdays and Thursdays usually have the highest demand for space, so please take advantage of the other days as well. To spread occupancy, in specific Neighbourhoods, your Mayors may need to indicate certain days as your Working from Site days.
I know this is a lot of information at once, and you may have questions. For full details, please review the Netherlands Staff Council NFI and the Netherlands Working from Site FAQ.
And lastly, you'll notice that people will use Neighbourhood / "Buurtje" and Mayor /
"Burgemeester" interchangeably. It might be more complex, but it gives a Dutch flavour.
And, speaking of the Netherlands, I want to wish everyone who is celebrating a "gezellige" Sinterklaas.