The severance letter says sacrificed employees must return equipment within 5 business days of the last working day to receive severance. OpenText told our former colleagues they would provide them with the box and prepaid label. That sounds straightforward.
However, I know one person who has yet to receive the box and label. They are well beyond the 5-day limit.
Another person received the box three days after being axed. But, the box included two separate forms of instructions that both say in bold font they had 10 days. One set of instructions explicitly says to refer to the other set on how and what to return. So there is no mistake that two different documents stating 10 days were included.
How can the Waterloo braintrust enforce the 5 days with conflicting instructions and/or delay in providing the promised return kits?