Thread regarding Citigroup Inc. / Citibank / Citi layoffs

Anthropic. I hate spell check.

AI is not there yet, it’s overhyped. It’s good for coding or stuff it can google for but it’s not where people believe it is. I think Anthropocene is working on something more robust that will actually do things but it’s still in testing and even then risk is huge for a banking organization. And now I’m reading AI is going to end up costing more than having actual employees because of how these companies are grifting per output.

@h1 those A.I. Champions and Accelerators were boxer the horse character in 1984. Sold off to the glue factory in the end

check out this article: https://www.nytimes.com/2026/04/21/business/ai-job-cuts-wall-street.html

"Citi, for example, has pledged to shrink its work force by 20,000 people through what one executive described to financial analysts last week as the company’s “productivity and efficiency journey.”

The bank is paying for A.I. software from Anthropic, Google, Microsoft and OpenAI, to automatically read legal documents, approve account openings, send invoices for trades and organize sensitive customer data, among other tasks, according to public statements by bank executives and two people familiar with Citi’s systems.

Among the recent job cuts at Citi were scores of employees who were part of the bank’s “A.I. Champions and Accelerators” program, according to the two people, who were not permitted by the bank to speak publicly. The program involves Citi employees who perform their day jobs while also working to persuade their colleagues to adopt A.I. technologies."

@e6 Train the J-Bot on Soviet era sloganeering.

@dp AI should replace JF

Perhaps AI could replace all the Tech MDs who report to MDs who report to MDs who know little about the businesses they support and the tech / data they manage and who spend all day running from one meeting to the next.

Another day another HR post. Email SW rather than spamming a layoff forum.

I see no fault in this reasoning. It’d be ki-ling two birds with one stone. Replacing the useless with something better and testing your AI on the lowest hanging fruit. Again, if AI can’t handle the HR work, then you can forget using it for anything more strenuous.

@OP

Agreed. Sent an email almost two weeks ago and still no response.

@aj Yeah it’s ridiculous that HR is outsourced. We have recruiters in the Philippines that send emails about candidates, with majority of those emails written by AI. If I have questions about American benefits, Citi thinks that someone based in India is best to answer my question. Ridiculous

I heard most of hr has been outsourced already. But yea, 100% agree Citi HR is completely useless. The whole recruitment and onboarding process at Citi is an absolute sh-t show.