I was rif'd on Dec 19 and Verizon mistakenly cancelled my insurance as of Jan 1. Anyone else have problems with their insurance coverage? They had to submit paper work to reinstate my insurance. I was on hold to get through to Verizon Benefits Center for almost an hour.
14 replies (most recent on top)
@be For how long?
@bh Read your letter and you’ll see you have no coverage after 12-31-25.
Same issue on hold 45 minutes to be told they have to research it. So right now as I wait which I can only imagine how long that will be no insurance! Thanks for the additional sm--k in the face big red
I signed severance mid December for last day 12/31. Prompted to enroll in COBRA on benefits site , so I did .. total was $0 cost to me at the last screen … does it even matter if we are all auto enrolled as well ?
@OP - "I was on very long hold to get through to Verizon Benefits Center for almost an hour."
Now you see how a Verizon customer feels. The company’s customer service is absolutely horrendous. Then if you manage to somehow get thru you transferred between departments like a ping pong match.
Mo--ns running Verizon. Can't do anything right.
Agree with last poster. I can see option to elect COBRA now, but I suspect that's because all the Severance paperwork didn't go through, or someone made a mistake on the Benefits website. Just a guess, but it reads like thats really and truly enrolling in COBRA and paying through the nose. When I visit Anthem, my Healthcare shows as active and all deductible tracking flipped back to zero for 2026.
I wouldn't enroll in COBRA yet, unless someone in HR confirms that's a necessary step.
It is automatic. There is no requirement to enroll. If you log into Anthem you will see your coverage.
If you have a valid Severance Agreement and Release, you will automatically be
enrolled in COBRA coverage and the Company will pay the cost of COBRA coverage
@OP you have to enroll in Cobra. The Company pays but you still have to enroll.
I’m having the same issues.
The severance package states auto enrollment for cobra , but my on line benefits portal asking me to sign up … HR , save us all some call ins if you know which action to take is correct ?
I have been on hold for 46 minutes. Guess Dan isn't addressing the internal cr-ppy customer service.
you normal subsidized insurance ended with year end. you have to enroll in COBRA separately i think