Thread regarding State Farm Insurance layoffs

Tick tock hcl rebadgers.

Hey there,

How many are with me counting down the days until you pull the ripcord and get the heck out?

I cannot be the only one who will laughing as the deluge of work comes pouring down.

by
| 3417 views | | 22 replies (last April 5, 2024) | Reply
Post ID: @OP+1r0VOgbL

22 replies (most recent on top)

@Jwwf

Now that the announcement has been made: a small group from Administrative Services - 60-70 total - received QTDs because their work, not them, is moving to HCL. More movement and layoffs to come in this department. Any team doing work with ET overlap should be looking for a new opportunity before they're caught in the storm. In fact, there is continued conversation on more teams inside ET making the move. If you're under Ashley, you're probably at risk right now.

Agency Marketing has also given QTDs to several people in the last couple of weeks too.

None of it making news. SF figured out how to stay under the radar this time!

by
| | Reply
Post ID: @11tpq+1r0VOgbL

When HCL placed rebadged managers in with the analysts, the intent was to make the analysts feel comfortable for year one - long enough for them to train their offshore replacements. It worked and made this whole thing more bearable. The bonuses didn't hurt either.

However, we've had interesting developments over the last week or so. Managers are starting to make their exit and HCL's starting to panic. I don't think they planned for that. They're even going to the people leaving, analysts and managers both, and trying to get them to stay by wanting matching their new job offers. As you can imagine, that's going over like a wet paper bag full of lead...lol.

4 managers are leaving tomorrow and one already left on March 1st. These are just the ones I know of, since they don't always broadcast it:). More analysts are leaving too. I work with 3 directly who's last days are tomorrow and Monday as well. Now the HCL geniuses are worried about people leaving with little-to-no notice. Really? Maybe they shouldn't have lied to us about longer-term employment opportunities with them and all the jobs they were going to redeploy us to that weren't even there. Now people have to look out for themselves and do what they need to. All the remaining rebadged managers understand and frankly, that is what HCL and SF both asked for. Loyalty left the building about the same time our badges changed color.

I hope the younger people that are currently living this and those that may be part of future engagements can find gainful employment elsewhere. It seems that many are finding other job offers even in this tough job market. I also hope those close enough to retirement like me can figure out a way to make it work, and that this inside info benefits anyone else if any more work gets sent to HCL or any other vendor for that matter.

by
| | Reply
Post ID: @Tqyh+1r0VOgbL

Can you expand? I know some directors are over in india right now.

Looking forward to giving my notice in a couple weeks.

by
| | Reply
Post ID: @Jwwf+1r0VOgbL

No rumors. We're less than 30 days from the next wave announcement. We warned these departments months ago and now it's happening.

And the kicker? No bonuses for the new rebadges!

by
| | Reply
Post ID: @Jkyz+1r0VOgbL

Thanks Anon for the update. I am counting down the days. It is bonkers the things they care about. As you mentioned the runbooks, not gonna help in a lot of cases where experience matters.

But hey execs are still saying it is the best thing to happen to SF.

by
| | Reply
Post ID: @Fbcl+1r0VOgbL

Well, at least they got the bonus money into our pay tomorrow. Several were waiting to make sure they got it after the last paycheck debacle. Some are waiting until HCL gets rid of them so they can get unemployment. Others, like me, know when our number's up even though we're not supposed to.

Unfortunately they still don't have a clue on running these engineering teams and honestly haven't learned a thing since this started. We had several on my team for a year, spent hundreds of hours training them, and they released 5 of them March 1st. Several more re-badgers were placed on the "redeploy" list. Keep in mind that "redeploy" means an eventual Able-For-Deployment date, which is two weeks to find a job and if you can't, you're terminated.

Then the offshore team hired an entire new crew in the last month. Now they're nervous about knowledge transfer...lol. They should be. It takes years to become proficient and we still learn every day. They've assured us they've gone over the runbook, so they're ready though.

I know people don't like hearing about HCL on the SF thread but there are rumors of more SF work coming to HCL. This is coming from both sides too. The point is if it happens, at least those affected will have the information on what we've gone through. It is not a pleasant experience and it is certainly NOT long-term employment like they initially led on.

by
| | Reply
Post ID: @Ffee+1r0VOgbL

Things are a little quiet today. HR indicated that the bonus money (SF-paid retention/retirement incentives) would be in our pay tomorrow. That fact-checks false, so it looks like everyone's stuck waiting until 3/22. They still don't know when the HCL bonus pays out either.

First it was leading on that rebadged employees would have longer term employment when this started. Even if not on the SF account there were more-than-1000 jobs available to redeploy to. That was not true. Now at the time they decide we're no longer useful on the SF account. we just get our "able for deployment" AFD date which is two weeks to find something internally or externally on our own. Then we're gone.

And after all that, it's amazing that a supposed world-class company can't tell people exactly what paychecks the bonus payouts will be in.

by
| | Reply
Post ID: @qpsu+1r0VOgbL

@nxss everything is going great though!

by
| | Reply
Post ID: @oecp+1r0VOgbL

From what I've witnessed, they simply can't find offshore people with the experience needed, which is why many people in the "redeploy" bucket are being semi-retained for a short period so they can catch up. In one case I know of, SF managers interviewed dozens of candidates and only 1 showed promise. That person got picked up by another company.

by
| | Reply
Post ID: @ovnj+1r0VOgbL

:: The offshore analysts are not 3rd level caliber::

If the ticket quality getting to me is any indication, 1st level is struggling to be at 1st level caliber too.

Honestly, I don't get it. I work with lots of offshore folks from other companies. They are all fine people with good skills and do good work. Is HCL just taking the folks at the bottom of the barrel?

by
| | Reply
Post ID: @nxss+1r0VOgbL

@mxtl if it's the rebadged director I'm thinking of (JJ) he's just mouthing the lines he's been fed.

He was volun-told to handle the year 2 efforts and very clearly hates being the face behind all of HCL's BS deception.

by
| | Reply
Post ID: @nzpb+1r0VOgbL

It's too early to tell but next week should be interesting. We had yet another infamous town hall last week and as usual, it left everyone disappointed. Some of the highlights:

Approximately 160 of the 849 people either left, were redeployed, or released. Unfortunately the rebadged director touted those numbers as successes. Tone-deaf grandstanding at it's finest...

Then one of the rebadged executives eluded to HCL needing more offshore analysts and they can't hire enough of them. That evidently is responsible for the redeployment dates moving out some for many analysts, and actually pointed a finger at SF saying HCL had contractual obligations, as if SF is dictating the amount of work that gets done offshore. Something doesn't add up there. It sounds more like HCL has to charge SF less during year 2 and the only way they can pull that off is to offshore it.

All the 1000+ jobs they said they had to fill within the US mysteriously dried up now that it's time to "redeploy" SF rebadgers to them. When called out blatantly on it, one of the rebadged AVPs piped up - "That's what we were told too", indicating their frustration with the...ummm...how do I say this?...inaccurate, misleading information. You could tell the HCL "Executive" had his nose buried in his laptop and didn't really want to be there.

Now as "redeploy" people get taken off the SF account, they are given an "AFD" date, another TLA that stands for "Able For Deployment". This is basically two-weeks notice for people HCL doesn't have an account to redeploy them too. You get two weeks to find a job internally or externally. Then you're done.

They also released their contractors yesterday as well. The problem is they weren't engineering analysts to begin with but we spent months training them attempting to do the best we could. Now that knowledge went out the door.

SF will find out the hard way. The offshore analysts are not 3rd level caliber and on top of that, they don't listen and regularly miss steps in the procedures we wrote for them. On my team they've made several mistakes over the last month and that's with all the engineering analysts there to clean up the mess. It's going to be painful when two thirds of the analysts with decades of experience are gone.

But that's ok...the SF AVP retiring says as long as you have a runbook it's fine...lol.

by
| | Reply
Post ID: @mxtl+1r0VOgbL

I wish I was old enough to retire. The was all SF’s plan, HCL was just the fall guy. Pretty soon all the rebadged will be gonna from HCL.

by
| | Reply
Post ID: @kafz+1r0VOgbL

To OgbL,

Can’t you uh, have a little empathy or gfy?

by
| | Reply
Post ID: @hjqi+1r0VOgbL

do we really need like 4-5 threads on HCL here at all times? Cant you guys, you know, move on? This board is already a massive mess with the resident troll and general BS here.

by
| | Reply
Post ID: @hncq+1r0VOgbL

Quitting or getting laid off?

by
| | Reply
Post ID: @gdny+1r0VOgbL

Last week!!! Who is out with fingers in the air?

by
| | Reply
Post ID: @gvpr+1r0VOgbL

Less than 1 week out 👍

by
| | Reply
Post ID: @eeoq+1r0VOgbL

@bfow if you want employee only chat go mouthbreathe on the company yammer page instead

by
| | Reply
Post ID: @bxvs+1r0VOgbL

Ogbi,

You are going to wish all those are people are still internals.

Some of the rebadgers worked over half their life for SF to be treated like trash.

So how about you just move on??

by
| | Reply
Post ID: @bwqe+1r0VOgbL

wrong forums, why do you guys insist on spamming the state farm forums, we already have a resident troll here spamming. So hard for actual employees to have any discussion on this board.

by
| | Reply
Post ID: @bfow+1r0VOgbL

Mar 1 is right around the corner…….

by
| | Reply
Post ID: @9uhm+1r0VOgbL

Post a reply

: