Thread regarding Dell Inc. layoffs

No More Cubes, Call Center Environment Instead

RR5 desks being uprooted in our department. Nice cubes being removed in favor of call center style desks sandwiched together with no privacy to speak to customers and clients alike. Floor will resemble a boiler room environment over the next month. I guess we are looking at the Sears customer support model from 1988?


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| 3745 views | | 24 replies (last November 18) | Reply
Post ID: @OP+1k9qcxj48

24 replies (most recent on top)

@18s I am actually a very positive person and friendly. I make a point of speaking to the people around me and knowing who they are. Work is a necessary part of life, so you may as well enjoy yourself and be positive about it.

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Post ID: @1dg+1k9qcxj48

@18e

By God, I can't imagine how miserable it'd be to have to work near someone like you.

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Post ID: @18s+1k9qcxj48

Honestly couldn't think of anything worse than being in a cubicle where you cannot see/speak to people. We have had always had open plan and it works well. Very little noise (most modern headsets have good noise canceling). One of the great things is open simple collaboration with the people around you. It's lighter, brighter and overall better.

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Post ID: @18e+1k9qcxj48

Open collaboration my a**. This is penny pinching and providing an open environment to enable complaints and snitching on one another. I've also noticed that many of the new managers are really really young and impressionable. Easy to control. As ICs we are going to be in a world if hurt in no time at all.

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Post ID: @158+1k9qcxj48

I haven't met a single person that likes this design including senior management. I already have a hard time getting work done with people incessantly talking loudly on calls in every cube around me. This is going to be 10x worse.

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Post ID: @14g+1k9qcxj48

surprised not surprised.
Dell has always penny pinched. They penny pinch on the penny-pinching.Then they will round trip to penny pinch of that again.
It's recursive cheapness.

Never eat or drink on campus. You don't know what cost cutting is behind the scenes.

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Post ID: @q2+1k9qcxj48

I can't wait for all the burps, fl-tulence, mystery food smells, BO, cologne etc etc.

You know how the airlines are working with stacking people, 2 high, in an airplane cabin? Coming soon to an office near you.

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Post ID: @q1+1k9qcxj48

@g7 I don’t think MD knows what basic economy on an airliner is like. He owns a private 787 that he leases to Dell for his travel.
The 787 is a beautiful airplane and for a large jet it’s economical. But not when it just has the Dell family and the crew on board flying out to Hawaii for the holidays.

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Post ID: @q0+1k9qcxj48

The people who make the decisions for what the environment will look like don’t work in that environment. I once visited a design firm that was advocating the open office concept. The managers were all in offices, with doors. The actual designers, sales, and support were all in high walled cubes or offices without doors.

It’s like when decisions are made on new tools. The decisions makers won’t have to use them and any advice and consultation with the potential users is pure lip service. They may institute cosmetic changes but not functional ones.

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Post ID: @pz+1k9qcxj48

"Sorry Mr.Customer could you repeat that please? Its very loud in here in the office im afraid, what was that you said again? " Repeat, repeat, repeat... Your next 1-2-1 , "Impossible to work with the customers in this office, there is not enough room and it is too loud" The fact is, until the customers start complaining and jumping ship, nobody cares, so with that in mind, just dont care, like mgmt / director / vp level dont care.... Do the bare minimum with what you have, at the end of the day, nobody asked for this it was forced upon un, and for me that is Dell's problem, not ours...

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Post ID: @ke+1k9qcxj48

Sweatshop mentality from sweatshop employer.

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Post ID: @jp+1k9qcxj48

Welcome to the modern office layout like all the other renovated spaces. It’s stockyards.

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Post ID: @ge+1k9qcxj48

Ohhh I can’t wait to out my family pictures, single monitor, keyboard, laptop, docking station, and prototypes all on one 2x3 foot desk.

#Patel_Life #iwork4hell

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Post ID: @gc+1k9qcxj48

I hope Mr. MD reads this.
Yes, human interaction is good at work!
But Not in such close spaces!
It’s like basic economy class in an airplane… Packing more seats in small spaces.

People need a bit of privacy to be able to think, be creative, focus, (without hearing next person on call, and other bodily sounds)
We don’t need other people looking at the screens while we are working… there is full on traffic …

During Covid years, Dell did really well without micromanagers, without ego fulfilling managers, without constant stress & worry…

You have to trust your employees
You are breaking the old school lively culture.
Who ever designed these work spaces for you, did not do justice to employees.

But whatever!!
Until the next better job comes along…!

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Post ID: @g7+1k9qcxj48

@fb That would be less annoying that half the noises in the Draper office....

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Post ID: @fd+1k9qcxj48

i can hear someone clipping their nails so vividly....

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Post ID: @fb+1k9qcxj48

@bb
Nothing is faster than human interaction in open space offices.

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Post ID: @e6+1k9qcxj48

We've never had cubicles in our building, he'll we can't even have an officially assigned seat...

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Post ID: @dw+1k9qcxj48

did that for years.

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Post ID: @de+1k9qcxj48

I sure enjoyed my time in RR3 with my allotted 3 linear feet of desk space. It really worked well for presenting financial results in teams calls or for reviewing sensitive compensation data. The collaboration was off-the-charts good with 8 people working and talking within 5 feet of me at all times, especially during complex spreadsheet work.

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Post ID: @bc+1k9qcxj48

"If you arent opened space collaboration , you aint doing it right"

MD in the near future.

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Post ID: @bb+1k9qcxj48

Your new job is going to be telesales for JC's Tshirt company, "Let's Go RTO!!"

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Post ID: @ba+1k9qcxj48

Yuck, these environments are the worst for productivity, yet companies keep pushing them. Hope you don’t have a loud gum snapper sitting right next to you.

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Post ID: @b6+1k9qcxj48

Round Rock is finally joining the "open" environment movement, eh? And then executives claim team rooms as their "personal offices", since they can't be seen among the riff-raff

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Post ID: @az+1k9qcxj48

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