The harm it will cause to both clients and us will be incalculable. I won't even mention the craziness of the AI business model or the broader impact on people and the environment. Since it's already being forced upon us, it should be regulated into oblivion.
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Like every other member of my group, I spent at least 20 hours on Microsoft Azure training during 2025 Q4 and another 50-60 hours on "AI Dojo." Haven't had a chance to use either so far. And since I was told last week that my position no longer exists, all that training was a waste!
@b8 cell phone company vs health insurance company- big difference.. wait is the SD in the comments.
@b8 There is a difference between having AI and being encouraged to use it if it makes sense for your role or project. To enforce/mandate usage of it and have it depend on your employment, RRP, etc, is disgusting and bad business. AI has its benefits, but you can't integrate it into everything you do nor should you.
Was talking to a friend who has multiple privacy and AI certifications. He couldn't believe they let a company CEO say AI is being used at 100 times the speed of usual processes. He predicts massive problems. Most companies have profound guardrails around who can use AI, when, and how the dataset and output is utilized. The idea that a Fortune 5 CEO said to just us CoPilot for everything made him grim as it is the exact stuff companies hire his consulting firm to remediate (and these are small to mid-cap REGIONAL businesses, not Fortune 500 let alone Fortune 5)
Every major company is using AI. It’s weird you think this is a “UHG” thing. I’ve been using AI at my cell phone company for six years.😏 united health group is big enough to where they know how to do it. Every other insurance company is.
Push AI usage without any concern for the consequences. The UnitedHealth Group way.
AI gets glazed so hard internally it feels like I've entered a different dimension. Where are the quantifiable results? How much is all this costing in service fees, environmental damage, and resource consumption? None of the tools I've used have survived any critical assessment and ultimately feel like a huge liability. It's a fool's paradise and we all have to just nod our heads and drink the Kool-Aid.
The endgame I see is a gigantic regulatory finding, massive class action, then the AI Bro guys are shown the door as billions are spent remediating. Everyone in DC in both parties dislikes UHG or sees it as a convenient foil. It will get what Wells Fargo got after fake accounts but with no other viable business model.
This is when investors realize their stock is basically a public-private utility and not a Fortune 5 mega-profitable company.
try going to myuhc.com and using some of the AI 'features' its a fu--ing joke. how is any of this acceptable to be shown to customers?