Anyone else hearing customer sat issues and engineer complaints because of how siloed Sirius and CDW is? The integration is a mess and customers are noticing.
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I was a legacy CDW delivery engineer who heavily pushed for a more concrete integration plan, but when you’re a small fish you don’t get to make those decisions. Sirius and Focal Point acquisitions were among the worst I have seen and the ELT kicking the can down the road is ultimately why I left the company.
Legacy Sirius - for years asked leadership directly when will we integrate and what the plan is. CL, CC, MC, SC, etc - always the same answer from CDW leadership - “we are working on it and will announce soon”. Never happened. Bozos below ask why some still using Sirius signature - simple, CDW refused to allow us to transact on CDW. We were mandated that we HAD no option but to transact under Sirius. We were refused ability to transact as CDW. The fault rests on leadership IMO - not the Sirius or CDW workers. LEADERSHIP IMO and strategy was, and still is, incompetent to execute. It has been a dumpster fire with no clear insight on how to resolve.
@ke Resist what? reality??? That a legal transaction was completed and a company sold ? I'm amazed that the alleged executives involved with this type of management are allowed to continue at CDW or any legit company. There's no employee vote or majority consensus with acquisitions (DUH) so why on earth would any rational adult business person communicate such a petty, stupid and hostile message to their teams? I think CDW got what we deserved with this ongoing mess of a deal by not managing and demanding that leadership actually act like adults and run the business - we are a joke
@ak The acquisition of Sirius or any business to add expertise and value is a common practice in the business world. No business is going to put such a practice to an employee vote. The issue is, CDW has not integrated Sirius into their process. In my humble opinion, CDW tried to implement the CDW Way into a Sirius process of selling and managing Services. This was a mistake as Sirius was a well oiled machine in that area. Take my opinion as you see fit but I feel CDW blow it in this case.
@ke resist? you've got to be kidding! who are these people and why are they allowed to act like 1st grade bullies? These so called "execs" who communicated this nonsense should have been fired or should be now - they threw gas on the burning fire and stood back and laughed. no wonder we're all miserable and want to leave. Acquisitions are difficult in the best of times and these immature ego driven bozos made it worse. The logo thing should be addressed right now - no reason to keep the level of hostility so high when we could be focused on business. No wonder the stock is tanked and customers are running away from our crazy GTM talk - no one can even define what an enterprise account is
Everyone involved in that "IMO" and "integration" (especially Mark) should be questioned. Some were good people, but they did a terrible job.
I know of certain legacy Sirius leaders who told their teams to "resist" and that they would never have to move to the CDW processes, policies, and systems. Nobody likes to be acquired, but some people at Sirius really took that to a new level. Which is ironic since Sirius was a company built on acquiring others. This is why you still see Sirius logos in auto-sigs to this day!
Most of the changes and alignment could and should have been done 3 years ago. It is crazy that we are in 2026 and still discussing this stuff. We have ki-led the culture CDW had (which was great) and ki-led the secret sauce around services Sirius was succeeding with. Whatever the opposite of Synergy is what we did in this acquisition.
Speaking of which, don't we have have an acquisition team and an SVP in charge of that team and "Strategy"? Anybody look into how he still works here?
Mark C was responsible for the Sirius integration , and now he is running strategy in the c suite? The guy is like the CDW court jester.
Hello! Legacy Sirius coworker here. The ‘integration’ I experienced up until the end of 2025 was to request my CDW sales counterpart to process any quotes / services docs that needed to be on CDW paper. I was not granted access to any CDW sales tools other than the ability to see my pay/comm statements, submit expenses, and request time off.
Fast forward to Jan 2026 and the new GTM strategy. I was finally granted access to CDW sales tools when my role and accounts changed. Unfortunately, I have not been trained on how to use ANY of those (hello SPS), and there was no budget to add additional sales ops headcount to help me out. So….now mostly learning on the job while my established clients with lots of run rate business complain and wait.
I’d say I was surprised, but it has just been par for the course on the way things work around here.
CDW obliterated Sirius the moment they acquired them. Way to go dub. 👏🏻
@ab Sirrius the acquisition is the problem, not most of the people (the worker people, not execs), I've heard so many times that 'no one ASKED us if we wanted to be acquired' well boys and girls guess what - no one asked CDW workers if we wanted to acquire you either. It was a desperate attempt to pretend CDW suddenly morph'd into a global consultancy company just by buying a nice little company and that alone transferred experience, expertise and marketable offerings? not the way the world works and it's very clear how it failed so now we're stuck with everyone being unhappy and stock at record lows. We have bumbling execs that don't have a clue what to do next
@OP a small correction - this was not a merger, this was an acquisition. CDW bought Sirrius - assets and liabilities, IP, all of it. Merger is a very different business and legal thing, but in any case it's a mess and we are years into it no matter what you want to call it
@OP It's funny you think there's anything related to an integration going on, nothing is integrated, not people, not process, not sales agreements, nothing yet our "leaders" claim success for this failed transaction and failed GTM plan (hint there is no GTM plan except su-k all the revenue we can by pretending we know consulting) It's probably good customers are finally speaking up because that's the only thing that gets attention. Internal people have been critical since the beginning (except the top level execs) and no one cares. Where's the Board? Why don't they step in and fix some of this chaos? CL and the clown car of leaders have done nothing but deflect and pretend it's all going great
Would take a 40k paycut to go back. CDW is a disaster of a sinking ship - but do tell us more about Sirius being the problem.
Will all be over soon. #Ripthebandaid