Any truth to the warnings about missing monthly minimum number of autos in a rolling 12 months? Agency is having difficulty with the new ASC product and pricing.
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@a8 I agree. Boss just came back from a meeting. Was told Allstate will not lower rates in our local ZIP code areas & will continue to pursue a bigger piece of the more urban pie. This means all of us will be competing for the same piece of the pie, and I predict that small agencies like ours won't make it. We've been told we have to work harder at retention of our legacy customers, who are dropping like flies. Naturally, any failure will be blamed on us and not corporate policies.
I have been wondering the same thing. The agency where I work has not made numbers since March--5 months. And not without trying. We are a small agency, and even with warm leads, we cannot compete. We've been quoting and quoting but not selling. And we are bleeding from customers leaving because rates are too high. We lost probably 30 policies in August alone. All the zip codes in our area took massive rate increases and more urban areas took decreases. We are trying to market to those areas but not having a lot of success there, either. Despite the line we've been fed, price absolutely matters, and the bottom line is that Allstate is too expensive.
@10g Yes - many countrywide and several here in VA since the first of the year. This is no joke...
Timeline? Do you know of any agency closed for missing min goal?
@a8 all by design. Any way to get their hands on books while not having to pay commissions and support the agency model. The direct sales model in theory looks great on paper but loses people faster than they can hire them. Not a well executed model but what sales wants sales gets, forget building a sustainable model.
Yes the offices that miss your minimum auto goals will close. The phones are rerouted through Avaya and not the land line EA owners paid for for decades. If your phone rang 20 times a day before it will ring 3 times a day now. I am not an owner but I do care about making sure the office I work for stays above water on autos. I wrote 30k in premium this month but barely made my min auto number. To be honest, I will work through the weekend to not miss the minimum number. I don't want to fail that way. I want retention over 90%. But back to the minimum auto numbers. You have to buy leads and use lead manager and winbacks. You can't go one day without trying. I am saying this as I am in a smaller office so if I don't do it, I don't have three other LSP to try to hit the number.
Yes and it is all by design. Corporate looking to further reduce agency footprint and align with a more regionalized rather than local agency network. Mega agencies covering multiple counties and parts of states. They want the bottom 50% or so of agencies to work themselves out in the coming months.