Adjusters testimony: https://youtu.be/LZ0nMft1D80?si=mYRfoBCLnSmJ_SYx
Mike Fiato lying: https://youtu.be/pX0CET2TuLY?si=1DpZ1fmvlhAHL8n6
Entire Hearing: https://youtu.be/Qs2VKoQPvxY?si=e23nJCMVROgw9fdP
11 replies (most recent on top)
Sent this video to all friends and family
Unfortunately nothing more will come of this
Wow! Listening to this makes me cringe! All the connection meetings where Mario is all about the customer interaction and then we hear this?! Appalling! I hope something hard comes of this. An investigation and TW called out publicly. Or whoever directs the lowball approach. Claim handling is the most critical and valuable interaction we can offer a customer! I’m glad I don’t have A insuring my home and auto. No way.
How does Allstate have any customers left? The other big companies all have lower rates and now far superior claims experience.
I am praying for the tornado victims that the first point of contact for claims is not offshored. I heard rumor that it is in Phillipines.
Wow!! Allstate finally getting called on the carpet! I hope something big comes out of this that benefits all the adjusters and customers Allstate has sh-t on over the last 30 years due to Kinsey.
"who the heck is this Tom Wilson?"
I think the same thing daily. The man is trash and a waste of humanity.
Fu-k Tom Wilson.
Tom Wilson mention starts at the 2:38 mark.
Video:https://youtu.be/pX0CET2TuLY?si=1DpZ1fmvlhAHL8n6
@a7+1jvqsvg8b timestamp for that TW part?
Bye Mike 👋🏻
Senator Hawley “who the he-l is this Tom Wilson?” (referencing his salary of 26 million a year)
I am an employee also and 20 yr homeowners policy customer. I had to do all the mitigation myself and my house is in complete disarray because I was not in good hands. What the he-l happened to this company?
As an employee and policy holder that filed a homeowners claim these adjusters are 1000% truthful. The overall claim handling was a NIGHTMARE!