@a6 have you tried calling in ? It's the worst in the industry. India/Philippines/ vendor centers have no idea what's going on. I had 8 trade-in device issues on my account and friends accounts. We made everyone including employees jump thru hoops to make sure our promotions are showing up.....been like this for 5+ years
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S-xisum. Nepotism. Racism. Ageism. Classism.
Can you share why?