Thread regarding USAA layoffs

Real Estate Management is Terrible

Our terrible RE management strikes again! We had 2 Directors: one everyone loved and respected who was onsite, the other we all complain about in our Pulse surveys who is in a completely different office and is horrible to work with. A reasonable person would think if they had to cut one of them it would be the ineffective Director. However, LG is personal friends with the AVP. She and her husband go to dinner with AP and her husband, so when a choice needed to be made, AP decided to save her friend rather than the most suitable candidate. Now our team is stuck with the horrible Director and her nastiness. Typical of our terrible leadership at USAA Real Estate.


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| 2152 views | | 5 replies (last November 5) | Reply
Post ID: @OP+1k8ztxahz

5 replies (most recent on top)

I’m gonna need first names so I can conduct my investigation thoroughly

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Post ID: @sf+1k8ztxahz

Real estate leaders su-k and the sky is blue.

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Post ID: @nr+1k8ztxahz

I was left a year ago and it seems nothing has changed in RE. It took me 6 months to recover from the toxicity of decisions being made and spiraling downward culture. Gone are the days where employees wore USAA on their chest as a badge of honor. Now no one admits to people they meet on the street where they work. So sad really. The founding officers would be rolling in their graves.

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Post ID: @ay+1k8ztxahz

@a6 I agree. The RE portfolio is really small, yet we still have an AVP AND a VP. Why? I know another Director was let go in RE Servicing and her people were split between various groups with no thought. Some poor people ended up under a guy, RH, who has no servicing experience whatsoever. How is he supposed to lead them? Yet Harris still has a job when this strong Director, Knox, was let go. I'm in our SAT office, so I know the HELOC team is really angry too because the id--ts in charge laid off a Lead who was really important to their area. A few other people were let go too. RE Servicing is just the worst managed area in the entire Bank! To your point, get rid of either the VP or AVP with their bloated salaries and bonuses and keep the workers!

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Post ID: @af+1k8ztxahz

@OP

Though it’s not surprising, I’m curious who was actually let go. I didn’t think anyone beyond EA, the AVP’s executive director, was affected this round. At this point, nothing shocks me anymore as they keep cutting hardworking people while leaving those with bloated salaries and bonuses untouched. It makes no sense-several managers were let go, yet three directors remain, each with only one manager under them. On paper, they’ve reassigned a few front-line employees to make it look balanced, but everyone knows who’s really managing the work. If these layoffs are truly about saving money, how does any of that add up?

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Post ID: @a6+1k8ztxahz

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