Regarding the current leadership structure and task delegation within CRT.
At present, many (though not all) Team Leads appear to spend the majority of their time performing minimal administrative tasks, such as returning scorecards, while routinely delegating their more complex and time-consuming responsibilities to senior reviewers. These senior reviewers are expected to take on duties that align more closely with Team Lead responsibilities, yet they receive no increase in compensation, for this additional workload.
This practice has created an imbalance where experienced reviewers are effectively performing leadership-level tasks while being paid significantly less. It has also contributed to frustration and decreased morale among those who are consistently relied upon to carry the workload without support or acknowledgment.
Additionally, CRT appears to be significantly overstaffed with both Team Leads and reviewers. As a result, meaningful work has diminished, and employees are increasingly being assigned tasks that offer little value to production goals. This inefficiency not only wastes company resources but also undermines productivity and engagement.
These issues suggest a need to reevaluate staffing levels, role expectations, and compensation alignment within CRT. Addressing these concerns would help restore fairness, accountability, and operational effectiveness.