After reading through some of these posts and thinking back on prior conversations I’ve had over a year ago I think I have an idea of what is going to happen.
I’ve heard for almost 2 years now that the ultimate goal was of course to bring in AI but also to merge everyone between each LOBs. Claims, UM, OPs, etc. They want one group of people for all LOBs that are cross trained and can work everything.
I’m thinking that’s what this will be. Clean house and get rid of people then reorg who is left into the 1 team per department for all LOBs.
I thought I’ve read that they have done it this way before however and that it didn’t go well? Ya know be because each LOB is vastly different?
Could this be what is happening?