Thread regarding Optum layoffs

Outsource 1st & then layer AI on top of it.

Hard to keep calliing yourself a “leading company” when the customers are disappearing...

Maybe the next growth market is selling health insurance in all the countries they offshored all this work to. Oh wait now AI is coming for those jobs too? My bad. Maybe Im just not seeing the grand strategy here...

So who exactly buys the AI-generated products and services when the workers who used to have paychecks are gone? Other AI or soemthing else... a closed little circle of bots healing and billing other bots?

Brilliant stuff for real... The rocket scientists may have missed one tiny detail and that is that customers need income before they can become customers.


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| 4 views | | 2 replies (last 19 days ago) | Reply
Post ID: @OP+1ksjkk1hp

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@OP They don’t expect to need any employees as AI can do it better and with no emotion or conscience. It doesn’t call in, it just shows up, doesn’t need benefits etc. plus they allready announced they will focus on AI products in the future.

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Post ID: @ec+1ksjkk1hp

AI is being implemented by offshore. They do not understand AI. They do not speak, write, or understand English. What could possibly go wrong? It would be funny if it wasn’t so sad. This company is in big trouble. They just keep laying off the experienced and educated from the United States. No one left to take care of the customer.

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Post ID: @ax+1ksjkk1hp

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