KYC layoffs within Miami, Fort Lauderdale, and Tampa locations today. Offshoring the work to Costa Rica while there they struggle to work through the cases leading to greater customer impact. All in the name of cutting costs, right?
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++ I want people to understand this isn’t about “us vs. them”, them being the other working class people in other countries. The post refers to the short sighted nature of the people in charge. There’s no condoning xenophobia as we are all working to take care of ourselves and our families. The sad part is when the environment is hostile and lacks collaboration across teams.
They cut teams in Costa Rica today too.
Costa rica is the worst place to offshore to. Those folks barely speak coherent English
@OP right on, more jobs siphoned overseas, while over here we moan about the jobs "being taken away by immigrants (which no american wants to do)".
we are not paying attention to the right place for sure.
good luck to everyone affected. :(