I started at Humana around the time of the CenterWell rebrand, and ever since then, I've seen one poor leadership decision after another and watched the ship quickly start sinking. I saw quality people jump ship at a rate I've never seen in my entire career, and those remaining go into survival mode or went completely unhinged and treated everyone poorly. I saw bosses use their direct reports as punching bags and give them menial work while stealing their direct reports ideas and passion, claiming them as their own... and the same bosses act completely fake to "teams that matter" while slave-driving those that worked thankless jobs behind the scenes, which kept the wheels turning. I've seen Humana sink hundreds of millions of dollars to implement new software, then implement new software over the new software... rinse, lather, repeat. I've seen brilliant minds reduced to glorified assistants that weren't allowed to speak. I've seen repeated empty promises from senior leadership, gaslighting, manipulation, disrespect, verbal abuse... but hey, the benefits and pay are great, right?
I let before I completely lost my mind and my individuality... with no real plan except GET THE HECK OUTTA HERE. I do not regret my decision, even for a moment.
Humana is the wild wild west and I did not want to be mentally gunned down any further.
My advice to anyone still there... leave while you can. Their words do NOT cover up what's really going on. Please open your eyes.
8 replies (most recent on top)
I jumped ship without a plan in place. Had to leave.
I agree with every comment made. This place has gone so far coming back from this is not going to happen. I have looked and looked and can’t find anything. My health is not the best so going back to the floor is not an option and mentally Humana has ruined my brain. I’m hoping for 2 more years to pay off my house. After 28 years I’m kinda stuck for the moment. I know I’m not safe.
@OP 💯! At 67 and a “ critical role “ a nurse left on my terms as well. Profits above care does not sit well with my morality.
I left after twelve years. Last three years were he!! and my leader was not fit to lead kindergartners to the playground.
I left too. I'm a nurse so finding other employment was very easy and to my liking. I'm most happy about only working 3 days per week and not having to use PTO for every little thing. I couldn't take how stagnant the job role is and will most likely always be. Off to bigger and better things.
Unfortunately, the sad truth is people don’t get it until they are gone. Whether that being voluntarily or being forced out, until that day comes, only then do they realize just how far Humana has fallen.
Those still there, especially the Managers, Associate Directors, and Directors, as well as some of the worker bees, think that they are safe…until they are not.
He-l yes
Yes to all of this. Same sort of thing happened when the C-suite lived in the Louisville area but to a much, much lesser extent. Starting with Toofus and his Texas-focused initiatives (Bold Goal, university partnerships, park named for his father on Humana’s dime etc.) the luster started to fade. Once “the communities we serve” failed to be “20% healthier by 2020,” things really took a dive.
The rebrand mentioned above serves as a reasonable milestone for when it got unbearable. Each “Humanaversary” since then meant two more weeks of severance pay. Nothing more. Certainly not pride.
My ideas didn’t seem to matter - although more than one became reality with zero credit (let alone the ever-elusive STAR Award). Email or Teams replaced meetings. “Humana procedure” replaced common courtesy.
So,
My “leaders” offered to provide a “celebration” for me after I finally got to escape with ERP. Thing is, they had to be involved. Couldn’t just be me and my wife celebrating my survival of their repeated self-serving decisions.
But, I AM FREE. And I could not be happier. Meanwhile, the “all the world’s a stage” crowd who fancy themselves leaders can continue their charade in the cesspool they’ve created.