An article came out about GBS and not a single US based associate was in this article. The future is clear and we'll soon be Bank of India
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Ah yes india. Relying on Internet in India, which flows through india's ISP which is totally safeguarded. Dont mind those people across the street from the India BOFA ops center who convinced the very government of india that its OKAY to scam people in the U.S.A. no no they aren't going to bother with us! Yeah yeah, i know its only like, several billions of dollars but there is security in place! We have been assured that these are the best security professionals india has to offer, theres nothing to worry about!
@a4 seriously! I was in mortgages for years and all of our HOI agents were in India too. The worst part is they never worked our hours so half the time you were doing their jobs too just to close in time.
@OP You’re just noticing that? I’m in EIT and it’s the same thing regarding US associates. All AI projects are already in place and its a matter of time before layoffs start .