Thread regarding Humana Inc. layoffs

@cd It’s really embarrassing that those of us with 20-30yrs nursing experience (critical care/ER/HH) are being treated like toddlers! Total micromanaging at its finest! Hats off to all these new inexperienced nurses coming into the cr-p shoot CM roles! We have horrible operating systems from our computers to the “let’s save money” dialer system now in place! Total joke! As the saying goes, “you get what you pay for!” But yet the ones dealing with all the difficult patients, multiple hours trying to get in touch with dr’s offices, etc. are to blame for not meeting engagements! How about the “big dogs” sending the emails treating us like school age children take a day of being in the dialer and dealing with the issues we all face daily!

I noticed they changed the agreement for those that signed up fro ERP. Originally the agreement was everyone would hear the end date in early September. Now it is late September/October. I wonder if they will face any legal challenges from changing the agreement after employees made the decision.

@13w hi…yes definitely have been pushed around by a new manager who was badgering me and singling me out about every little thing until I wound up being put on a disciplinary action plan for something I shouldn’t have been…and my manager was digging for things….micromanaging to the core!!…I had been on a different managers team for 5 and 1/2 years prior to going to her team though without any issues other than not always consistently meeting my metrics but was managing as all the other care manager nurses were doing..btw that system was a joke and they were in the process finally of revamping the metrics due to the issues many HCMs had raised to management. I was blindsided even after being offered the ERP in my email while I was out on unpaid leave for two weeks after I had a house fire that destroyed the majority of my home…& I was displaced due to my home being uninhabitable & thankfully a coworker and good friend , told me about the ERP or I wouldn’t have known. They gave me a deadline until 08/04 to get an alternative office that was HIPPA compliant with internet as I had before , my fire was on 07/21. I was up and running on 08/04 after relocating to my family’s home and handling all of the fire devastation and was ready to work. My manager said that while I was out I missed my mid year review and it had to be done asap and scheduled it for 08/05…was kept busy with emails and educational/ethics or whatever CBTs she could throw my way so I didn’t have time to focus on accessing the ERP email and was going to accept on the next day 08/05…but was blindsided under the ruse of the mid year review and 1:1 early that morning 08/05… as soon as I logged on and was met by an HR person and my manager via teams chat call , who proceeded to terminate me and was made to log off immediately and then was unable to accept my ERP!!!…ridiculous!!!..what a waste of my time and effort there for 6 years with the exception of the benefits!!….Run don’t walk because Humana doesn’t care about you or your family nor their members/patients they serve ..it’s all about $$$$ that they can make from the employees selling CW pharmacy to people!!!…what a ridiculously shameful way to make people do your dirty work and calling it part of your metrics!!! Humana has become money hungry like every other corporate entity!! No caring for the member’s wellbeing at all and thankfully there are nurses like myself of 22 plus years that take care of the members who actually do give a cr-p about them and their wellbeing and healthcare needs!!!

@13w hi…yes definitely have been pushed around by a new manager who was badgering me and singling me out about every little thing until I wound up being put on a disciplinary action plan for something I shouldn’t have been…and my manager was digging for things….micromanaging to the core!!…I had been on a different managers team for 5 and 1/2 years prior to going to her team though without any issues other than not always consistently meeting my metrics but was managing as all the other care manager nurses were doing..btw that system was a joke and they were in the process finally of revamping the metrics due to the issues many HCMs had raised to management. I was blindsided even after being offered the ERP in my email while I was out on unpaid leave for two weeks after I had a house fire that destroyed the majority of my home…& I was displaced due to my home being uninhabitable & thankfully a coworker and good friend , told me about the ERP or I wouldn’t have known. They gave me a deadline until 08/04 to get an alternative office that was HIPPA compliant with internet as I had before , my fire was on 07/21. I was up and running on 08/04 after relocating to my family’s home and handling all of the fire devastation and was ready to work. My manager said that while I was out I missed my mid year review and it had to be done asap and scheduled it for 08/05…was kept busy with emails and educational/ethics or whatever CBTs she could throw my way so I didn’t have time to focus on accessing the ERP email and was going to accept on the next day 08/05…but was blindsided under the ruse of the mid year review and 1:1 early that morning 08/05… as soon as I logged on and was met by an HR person and my manager via teams chat call , who proceeded to terminate me and was made to log off immediately and then was unable to accept my ERP!!!…ridiculous!!!..what a waste of my time and effort there for 6 years with the exception of the benefits!!….Run don’t walk because Humana doesn’t care about you or your family nor their members/patients they serve ..it’s all about $$$$ that they can make from the employees selling CW pharmacy to people!!!…what a ridiculously shameful way to make people do your dirty work and calling it part of your metrics!!! Humana has become money hungry like every other corporate entity!! No caring for the member’s wellbeing at all and thankfully there are nurses like myself of 22 plus years that take care of the members who actually do give a cr-p about them and their wellbeing and healthcare needs!!! RUN!!!

@13w what do you mean when you say that they changed the benefits??? It's written very clearly and we all saw it. Explain.

@13w Did you mean 3/2026?

@OP I opted to take ERP with an exit day expected Sept-November. I am being held till 3/2025. Boy was I lied to. My manager notified me today. Is this a ploy to get me to quit? They offered ERP with specific benefits... which has changed! I can't trust Humana. There is a new VP that came on board here and shared the reason he joined Humana was our culture etc... and mentioned struggles at AETNA prompting his move to Humana. He just jumped into the same situation and problems. Poor guy. I was blind sided today. known for my positivity and compassion. I am positive that Humana and the powers that be, have no compassion. Can crush a 36 year Nurse's spirit in a span of 10 minutes. Is anyone else getting pushed around ??

@er If YOU are an actual employee, go to go/ERP and look at the time line given. Today, August 12th leaders get the full list of who took it and "a reminder to provide REMAINING survey responses for associates who have enrolled." Yes I was notified of two of my team on the day their decision was recorded. We have to submit if we want to backfill the position and when the associate's official exit day will be. I've got 6 of them in addition to the previous two.

If this helps, if you know you are a low performer (metrics, pharmacy, talk time...whatever) & have the chance to take ERP, consider it carefully. Low performers will be coached & moved on along if they really can't improve. That's the word in the wind I'm hearing. FWIW. CW or any area really. Good luck out there & find your joy.

Same issue. I decided to take it and find something else. I have been with Humana over 10 years and tired ot the RIFs.

WTF! I don’t know what to do. If they RIf me after turning form ERP I will feel like a fool. This game is beyond ridiculous, it’s cruel.

@c3 It's common in all industries. My mom worked for the phone company and same thing happened.

@cd you are obviously not a leader. We don't get advised until next week.

@cd but the decision, you can change it before the deadline.. so at last minute I can say No when I had said YES or vice versa

@indeed AND linked In has multiple Humana SNF UM positions listed. So RIF long term employees and hire new ones at lower pay.

@cd I agree that those in UM are in for a surprise. It's obvious with the centralization, there won't be as many leaders or associates needed. Ask directly about what the new metric would be for UM nurses and they couldn't provide an answer. They are also saying weekends and holidays will become mandatory.

Just waiting to learn the new UM Centralization teams, the metrics, and whatever changes they make to benefits and then I'll make a decision.

It is 100% a big fat lie. When someone accepts the ERP offer, we leaders receive notification via email the same day, not after the Monday decision deadline has elapsed as stated on the ERP SharePoint site timeline. That notification email is where the leader submits whether to backfill the position or not. It's well-masked age discrimination at its finest. The older associate typically has the highest seniority thus the highest salary. They will be replaced by younger individuals who are so eager to get a foot in the door that they are willing to take an entry-level salary.

If not enough take the ERP offer then it is a guaranteed RIF under the terminology 'centralizing, restructuring, streamlining, etc. etc." Work in UM? I'd suggest you prep your resume for outside work. Been here 10 yrs or more and not taking the ERP, prep your resume. Expect regions to be consolidated. Therefore, you are going to be measured against every other associate with your same job title. Less regions also means less leaders and their costly salaries. No one is truly safe. Severance pkg will be drastically less than ERP. They gave you and out and you declined it so the deal will not be as sweet when you are involuntarily sent out the door.

After the RIF, those who survived can expect an even heavier workload to pick up the slack. The "do more with less" mentality because of course you are going to be beatened down by the stress of the impending RIF and the loyal minion once you survive this round. There will be more shuffling of job duties and priorities for some time as they whittle away more and more to offshore and AI.

The writing is on the wall folks. Jim is putting "lipstick on a pig" prepping it to be acquired by another company at a fire sale price. Think I'm wrong? Do your own research about him and his business practices at his past jobs.

No one is
Making anyone take early retirement but it is a great deal if you were thinking about retiring soon. I can’t afford to lol. But not all areas are on the block and not all areas will
Hire according to Jim’s message. It is always a waiting game. A scary frustrating one.

@OP common. They always have done this. Get rid of the higher paid people and hire new employees for less money. Business 101.

I mean, why would they ERP loyal, seasoned employees only to turn around and hire new ones? They must mean outsourced employees that they can save money on. Doesn’t make any sense otherwise.

Im thinking about leaving. If I don't give them a 2 week notice wondering if I will lose accrued pto

@OP one thing you have to remember about Humana. Never believe what they tell you. Of course they won't replace the employees that take erp or any they layoff. They might hire temps but I doubt they will rehire replacements for the ones that left. Humana has a whole plan in place sadly the employees are the last to find out.