Just curious MGT when I worked at SF informed me verbally the OT outlook was going to end in August. This was in February shortly before leaving. How’s the OT?!?!?! assuming everything I got told was a lie at this point. Did it end yet?
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Ah I remember the glory days of total loss, send it to an agent, hope they cash the check before they realize half the options or equipment on their vehicles are missing. Then tell them they accepted the offer. Loved doing honest business. I was a businessman doing business things.
In total loss we were told we would probably be back on mandatory overtime starting October.
I know their process quite well, SF uses equifax attorneys.
Either way it’s beyond a human to human issue, it’s a political issue. Making baseless claims, and a large pool of money to mess with less than average pay scale employees is a joke. I’m not sure where SF politically aligns nor do I care. I have had even better day to day luck since leaving there.
I chalked this up as gods punishments/karma. SF really taught me kindness goes a long way day to day, lots and lots of miserable people there. Even though I may rag on it through personal experience it wasn’t all one big waste.
@7xbr-unless you have been notified SF dropped their investigation if is still ongoing. They will spend any amount and endless time to prove their case.
I’ll throw in, there would be no reason for any employee making under average wages to have any idea of trade secrets, or any information or original ideas implemented by SF that are secret that could help other companies.
This was a 1 off situation created by people, who are clearly unhappy, or unfulfilled they live 8-10 hours a day in a call center. If they did act upon false accusations I’d be a millionaire. I took it upon myself to open a tax investigation with that the state, and feds. I literally own nothing, it’s either rented or financed through my bank. That’s what makes the situation hilarious. I basically just got my feet on the ground, then accused of mafia activity.
Also unless the second job affects work hours, there would be no reason for MGT to be aware, you’re setting yourself up for a retaliatory case and giving the retaliatory people enough time to cover their tracks on your way to unemployment.
You should never tell anyone your 2nd hustle if you are hourly. Case closed.
I am I got accused of double working a job on my way out, along with tax fraud and more accusations you probably shouldn’t accuse people of without hard evidence. You can’t work 2 jobs at once in a call center.
Being that I’m sitting here commenting, handed everything the state asked for, I guess their accusations didn’t go far.
They tried using the conflict of interest as a salaried argument. It was basically a show of middle line management Karen’s trying to practice, and interpret business law. It went from being accused of working 2 jobs at the very same time, to conflict of business interest.
Conflict of business interest is like me starting a company and calling it farm state and selling everyone home/auto insurance. Most of the technology aspect of the company is so dated, a conflict of interest in the tech aspect would never hold up.
@6wch-your answer suggests there was in fact a conflict and you are not being truthful. There are 2 people on my team with side gigs and everyone knows including the TM and his SM.
It’s really nothing to call small businesses, in exchange for some weekend help which is hard to find, buff up your resume.
Honesty is 99.9% of the battle and explaining your situation, if they aren’t interested they’ll probably forget you called by next Friday. If they are interested human connections will take you further than that resume you initially wanted.
Not going to say, as there’s many people in operations who work 2 jobs. Had plenty of those on my team throughout my time. That’s how I got the idea.
I just had a gut feeling once you are in claims you are stuck, so I didn’t want to land lock myself around just adjuster experience and bet stuck moving laterally, ie another claims position, call center, or customer service in sf or another company.
Pre Covid market was a bit better and more challenging, but I was down to try anything that would give me actual business experience, not fixing monkeys on computers mistakes, while heading the word metric bad, like a caveman twice a month.
Taxes, boring paperwork, labor laws, etc stuff nobody wants to do but I like, basically just general understanding of business, with room to keep knowledge growing. Operations won’t provide you much more than a button pushing monkey resume, where Basic Data AI does a majority of the job for you.
“where Basic Data AI does a majority of the job for you.” People still messing this up, and getting blamed is why I wanted out at any cost or opportunity.
Low class place to work for.
@6qck-what was your side gig?
Since SF likes to drown anything that’s negative with the words, family, inclusion, and professional I coined this while working there.
Professional, inclusive, family oriented poverty.
If you marry internally to someone’s who’s not crooked and overpaid, just add, super mega before that.^^^
I’m op been checking this every few days. Pre Covid I wanted a second job to get some niche experience in business, and move on. I got threatened to get fired over conflict of interest. What was the interest that was conflicted? Well according to the situation. My finances were a conflict of interest. I want house money while State Farm wants to give you single bedroom apartment money, and roughly 35% of the total inflation increase in the handful of years I was there. Nothing of the job even entailed insurance.
I can see why wherever State Farm sets up shop, malls, fun places, and other small businesses fail. Everyone young is under paid. You’re lucky if you have anything more than a 10 dollar membership and Spotify and still putting money away that can get you a down payment soon.
I came here for the comments…..lol
Wont solve the problem, if SF wants decent humans to work for them, they have to pay a wage that competes with OTHER industries, rather than focusing on copying what our inferior competitors do.
SF doesnt want to pay for claims handlers, we have been changed from an asset here to a cost liability that needs to be reduced. They dont want to invest more, else they would have cared about insane inflation being seen at their hubs, and all they did was send a video out for huddles about how were over cost for the year (from inflation) and need to get that in line....ofc at the handlers effort....
Its a company that only cares up to optics, and even then, slightly. Company sold its culture for a quick buck, though they like to pretend that were still the greatest.
The quality of our workers sucks in claims because most aren’t of quality to begin with.
SF has lowered the standards for employment with claims and as a result we are getting immature, uneducated, worthless employees who turn over easily.
You can’t slap lipstick on a pig and expect it to be a beautiful pony. That’s our problem. Change the hiring qualifications and raise the pay. Problem solved.
Below is the "deal with it or leave" mentality that is right from upper management. This mentality has turned a wonderful family culture of quality customer service career into a hated job few want to do, and even less can do.
Think its bad now in claims with staffing? Just wait, its going to get far, far worse as the quality of worker declines, and your stock of capable people who care get burned out and leave for an industry that appreciates good work.
the amount of kissing of the a-s of the the corporation going on here is amazing.
no one is arguing that you dont work work over time but it is forced and that is wrong
also people can work somewhere else but maybe have gotten comfortable with pay , what is wrong with this ? nothing
it is true that job hopping is is a sure way to get payed better but do you always want to be the new guy at a company ?
also all companies have OT but never to the extent SF has had it, they really try to cheap out on the work force, they saw the pandemic as an easy way to cut cost on work force while greatly increasing the policies and now they are too slow to catch up to what its needed, , we are mad about the mandatory OT because its a self inflicted wound they caused and all because they want to save a buck but who pays? why the workers.
the whole argument that you can find another job is also bs, some people done have other other jobs not because they cant but because circumstances at the time do not allow for it i bet you are the type that blames victims of a flood when a 100 year storm rolls on thru and they loose their home, since when did it become such a big deal to ask not to work forced over time?? i am not asking for a union or anything but asking for basic rights suddenly is taboo here??
OT? Which is more important to you, money or time? Oh, never mind, I already saw the answers here, it's the Almighty Dollar. Sorry, but just working for more money will never cut it. For you minions who are all about the money (second only to God) you need to actually get LIVES. Just sayin' I would rather have time any day of the week. Don't care if you used State Farm to pay off all your debt, blah blah blah and bragging about how financially solvent you are! Or how about that co-worker who was retired and actually came back to work out of retirement for the Farm to take phone calls and get yelled out by the Agent's office because let's face it, they would not know what to do with themselves otherwise. Some of you actually need LIFE MAKEOVERS.
And these are the people talking cr-p about working overtime?! You’re proving my point for me. Smart people are stacking their coins and paying attention to the news. In case you haven’t heard shyt is about to get real heavy with the economy.
Bad with money? How can you pay people under 50k a year, and say they are bad with money? Again attacking a working person will get you no where. SF’s investors failed, financial advisors/consultants failed, failure to pay average wages is an executive failure.
Again I understand not everyone is a good spender, but you can hard pull your credit, with that salary and get laughed out of the lending office if you try to start up, or finance anything that isn’t a vehicle on that salary.
@3ivr+1iqaclMC I take time out of my day to make fun of this place but also not exaggerating not to face a Libel situation. Again bootlicking, communist, all words that get thrown around a lot. Now telling someone what to do with their time. Sounds pretty bootlicking communist to me.
I really only posted this so if one person sees my post, and thinks hmmm there’s a lot of smoke and mirrors and leaves, I did my piece for humanity. You can never say I was a bad person. Change starts with 1 person -MLK.
Even though I make fun of it, take a little time out of my day to learn about corporations, and deceit, also spreading and informing deceitful information given to me. There’s still a lot of good people that work there that don’t need to put up with corporate politics everyday, and blindly believe lies.
I went into the place caring to keep my job, not once did I get the vibe, SF cared about its operations staff. I know since it’s public internal information how much most make, a huge majority of the companies pay hardly keeps up with inflation outside info/tech.
Keep believe though even though it’s all there for you to see.
Boot li---r?LOL! What are you 60 years old?
You need to go find a life dear. You don’t even work for SF anymore, but here you are on our nuts worried about what we do and how we do it. This says more about you than it does us. Stay mad.
I’m OP I like how the biggest boot lickers in the room defend corporate understaffing, underpayments, low pay per hour, expensive benefits, and a poorly performing 401k. They will sit here and tell you you’re a bootlicker, while working for the only fortune 25, to pay a majority of its people under average salaries.
Nobody has ever said minus maybe the ceo work at the farm and get Rich or die trying.
Sounds like you’re projecting to me.
Telling the truth is now “dumping in people.” I don’t believe in handholding grown ups.
I am at SF because I like the money and because I want to be here…not because I can’t find something else.
Most of the people on this site are at SF because they don’t have any alternative to support themselves. That’s the truth of it. If not for SF they would be working at Walmart somewhere.
Rather than sitting around complaining about it they need to go further their education so that they will be qualified for opportunities they want.
The end. Period.
It must be miserable to be you. You come to a place like this to dump on other people. Their misery is your only source of enjoyment. You are probably some troll in the basement at Corp in ad services that files vendor contracts. I've watched this bemoaning complaint ridden whine fest here for a few years. your tone and cadence are predictable and consistent preaching to everyone how they are lucky to have a job and worthless. It's you that is lucky to be employed. I can see you in meetings now. Bootlicking your supervisor. full on ears deep in their crack getting all you can. You don't really get anything done and spend more time shirking duties than what the actual task would take. You probably run to your master with every little thing you pull out of your co-workers that makes them look poor or weak to make your self look not as awful. They all know what you are. you feel important here. sad.
You can rant and rave until you are blue in the face. The reality is “forced OT” is an oxymoron. No one is forcing you to work at SF. No one is forcing you to work in claims. No one is forcing you to have a job.
The hard pill that you and others who feel like you need to swallow is YOU made choices in life. And those choices keep you from finding adequate employment in a more desirable line of work.
If you could do better you would. The reality is you, like a lot of people with no skill set, are “stuck” in jobs where you have very little to no sayso about your schedule.
Be happy to have a job…any job…that will have you given your circumstances.
So suck it buttercup and stop complaining.
@3bfj. You get it!
I never understand the people defending forced OT
listen if you want to do OT all power to you but I rather live my life doing something other than work, we already spend 1/3rd of our time at work and that is without a commute and adding forced OT on top you basically only live to work.
For the ones that defend OT for the basis of having a home and 401k booo hooo, so do it without OT , lt comes down to managing your costs aka living within your means , i too have a home i too have a paid off car and no debt and savings, anyone can do this and while OT can help if you need OT to maintain your current financial lifestyle then you got bigger issues in learning about finances, also like why being at work more than home is even celebrated? we where not brought meant to be born , work all of our lives then retire and die 10 years later, live a little!.
OT when its optional sure i may help out when it works out for my life and my plans but the problem as the person before me pointed out is it has been forced OT for so long due to failure to staff appropriately due to either incompetence or more than likely to save a buck because them profits that no one cares for OT anymore, claims is such a mess and the constant state of being burnt out no one in their right mind would welcome forced OT.
Except I’m not an executive. When I’m not happy with something in my life I change it. Seems like common sense to me.
Typical out of touch executive point of view. Sure, were not forced to be here, which is why most leave. That better perspective?
You’re not being forced to work at SF. That’s the elephant in the room. No one wants to hear the complaining because you folks who have an issue could simply go find a job elsewhere. In fact, this is the ideal time to do it. So, what’s stopping you?
Issue I've always had with this company. When I need OT for financial reasons, its like pulling teeth and usually not an option. When the company needs it, it becomes forced, and over a very long period of time, and due to executive failure to plan properly.
Its like, ill do OT with no complaint when its occasional and the ball is in my court (aka i dont need to sit with a SM and explain why I can cancel my weekend plans due to executive failures and cant do OT)
Problem is, the company abuses the living daylights out of this, uses it as a means to resolve a long term staffing issue, and causes more turn over due to burn out, as well as people getting sick of having to cancel their lives due to more forced OT with no end in sight.
So yeah the people being dishonest on their take that OT is beneficial, which is is, ignoring why people are actually complaining about it....likely doesnt work in a claims or support role thats had forced OT as the norm for the last 3-5 years.
CORRECTION: YOU have no clue how to manage your money.
Read the part of my comment where I mentioned I don’t have any debt.
The only major bill I have is rent. Literally every dime I get is either going into savings or towards investments.
This is the issue with too many of you. You can’t see the forest because you are too busy staring at the trees.
And just an FYI, the next house will be my second. I purchased my first in 2014 when I was still a RA1 and sold it in 2021 for a $198K profit. At this point I was already debt free having paid off all my student loans and my car note….with overtime. I did all this while working at SF.
9-5s aren’t buying you a house, they never were that idea died in the 80s. Issue is too much OT now becomes a conflict of interest of passive income which can buy you tangible assets and put you ahead of tomorrow. Have fun with OT trying to pay off that asset. Way easier to apply for loans with multiple streams of income. I realize single bedroom apartments in the hubs out weigh single family homes 5/1 so what I’m saying anyways will probably never get through.
2csg+1iqaclMC
You simply don't understand!
All my life I've gotten a participation trophy for showing up! I've never had to do anything extra to get what everyone else has!
It isn't fair that you have a 401k and maybe a house someday! I want all that stuff too!
I will never understand why some of you complain about overtime.
Maybe I’m built different. I like money. The more the merrier.
I have managed to max my 401k every year for the last 3 years thanks to overtime. I’m debt free thanks to overtime. I’m currently saving for a house I hope to either pay cash for or make a hefty down payment on thanks to overtime.
In case you haven’t noticed inflation is high, the power of the dollar has decreased and a recession is coming (or already here depending on who you ask).
It might not have hit you yet but it’s just a matter of time before some will be begging for overtime. At point SF will likely have cut back like all other companies looking to cut expenses.
The bottom line: STFU complaining. If it’s optional and you don’t want to do it don’t do it. If it’s mandatory and you don’t want to do it just quit already. It’s really that simple.
@1ezc+1iqaclMC
one thing I learned is to never work OT when its the optional type(unless you are hurting for money), here is what happen; they would like the OT to be non optional but they cant so they pretty much beg you , guilt trip you and put in a s-b story as to how we need OT be ready for [INSERT REASON HERE], regardless of how much you work your bu-t off when it becomes non optional they suddenly dont care about you, suddenly your life doesn't matter.
Google: Is an adjuster a stressful job? You'll be amazed at what you find.