Hi - I'm looking for new opportunities and may consider Cigna. Very few companies seem like great places to work. But it seems like employee dissatisfaction is comparatively low.
Any thoughts on taking a job here?
31 replies (most recent on top)
Yep, not a single onshore hire anywhere in the corporation for months and months. Good one.
@86h HIH
im surprised they’re still hiring.
i thought they are purging
It all depends on the department and manager.
I worked for Cigna for 14 years before recently retiring of my own volition ( not offered any package). I could have stayed longer and made more money because I received a promotion within the past year, but other than really liking my immediate manager it had become a really hard place to work. It wasn’t always that way, but over the last 5 years or so the company has really shown that they don’t care about sc--wing their employees and don’t operate with integrity. They have taken away or downgraded employee benefits over time, consistently laid off lower numbers of employees at a time on the sly so they don’t have to publicize or announce it, are off-shoring many jobs to get cheaper labor at the expense of quality and required managers to follow DEI policies for candidate pools for hiring (they say they are not doing this anymore, but they still have that whole department and just renamed it to “I” rather than “DEI”). They have recently announced that in 2026 if you leave for any reason they won’t pay you out your PTO ( even if it was earned) unless you live in a state where the law requires it. I would have a hard time recommending working for them to anyone I cared about.
@gw this is sound advice that applies to any corporate entity. Bravo, stick it to the Machine.
Pros: Strong work-life balance, competitive 401(k) match, not heavily exposed to the Medicare side of the business (which looks challenging for insurers in the near term), and offers a generous severance package.
Neutral: Consensus-driven culture; overall benefits are fairly standard.
Cons: Heavy bureaucracy, early in an outsourcing strategy combined with a perpetually shrinking budget, which means managers spend a lot of time fighting for resources. While layoff numbers aren’t extremely high, they’ve still created noticeable cultural friction.
I would recommend if you're not in IT or data science as those areas have been the most impacted by lay offs, continuous org changes, and turnover of their leadership more than any other part of the enterprise. Therefore the morale and culture is low.
I'm mid-career and have only ever worked for Cigna, but I worked my way up the finance ladder quickly and have felt the culture and support to be strong but would agree that the focus on career development has really stalled in the last 2-3 years and so has the transparency from leadership and especially HR.
To keep it short, it’s a-s. If you decide to come, it’s up to you. Short term pain for long term gain or it could be the other way around.
I've been with the company for the past 8 years in IT.
Overall, things are great working for my local product team. My business product owners, technical product owners, and fellow engineering teammates are excellent. We all work well in an agile environment -- we set achievable expectations and knock them out.
However, company culture is polar opposite. Like @aw+1k3np2eqq mentioned, the company has been "quietly" conducting ongoing, monthly layoffs for years. Our CEO and senior leadership team refuse to openly acknowledge and link the layoff of US-based employees with the hiring of cheaper, offshore employees at the Hyderabad Innovation Hub (HIH) in India. It's insulting that they won't connect the two dots despite seeing people in IT infrastructure laid off, followed by IT infrastructure job postings at the HIH. To top that off, we've heard that they intend to continue to build out the capacity of the HIH and it will also handle other roles beyond IT (i.e., operations, business, etc.)
If you join Cigna, make sure you even up with the company every.single.day and do not expect the company to have your back (or career) in your best interests. Ensure you save up a bit in case you decide to bounce (or the company decides to bounce you).
My recommendation is that you
- Make an exit plan for yourself and ALWAYS consider outside opportunities when they arise (because the company will have an exit plan for you when it benefits them -- just read the past 12 months of threads on this site for Cigna)
- Work a hard 40 hours, stretch a little (for the sake of your peers), and don't let the company take advantage of your work life balance
- Use every benefit that you're entitled to and leave nothing on the table
- Learn for your next job at the company's expense -- take advantage of all training opportunities; in IT we can pursue certifications, get tuition reimbursement, and have other professional / growth opportunities; take advantage of on-the-job assignments
- [Again] Do not expect any loyalty or a future from company beyond the current working day -- even up EVERY.SINGLE.DAY
I trust the original AI..Allen Iverson…more than new AI
Really, it depends on your job and group. I have been on a great team in Finance for nearly 15 years. The people are nice and everyone works together well. We are losing some to voluntary retirement, but I don't think anyone has left outside of retiring for more than a decade. Especially if you are starting out, it can be a decent job. All of the same corporate garbage that exists elsewhere exists here too, but if you have a good group then it's a decent job for ok pay.
Most that complain on here regarding low wages are probably compressed as new hires tend to make the same as tenured employees. That's something they likely won't fix.
@eg AI needs training with data. Most AI do not keep up with the current events. Some AI knowledge are 2 years or more behind
Run. Don't do it.
@eg
https://www.statista.com/statistics/214475/cigna-employees/
Yes, AI can be wrong. LOL. In February of this year, I asked ChatGPT who the current president of the United States was. Figured it’s an easy simple question for AI to answer and it kept telling me it was Biden. LoL.
@cw so, was AI wrong?
You forgot to include the thousands that went to HCSC with the sale, you and AI don’t know everything
@bt
There were 73,500 Cigna employees at the end of 2024, according to AI.
Every place has their downside. Some way more than others. You are the only one to determine what negatives you’re willing to put up with. There are plenty negatives at Cigna and they keep taking away what little positives they have.
Look elsewhere but if you must take the job at Cigna then definitely set a time limit on how long you want to work in a soul su-king environment and then move on.
I think it’s great too! We have 65,000 employees and the same 40 are on here bashing it.
Go to the UHC page and then comeback here…you’ll see the difference, our company is great
Thank you for this. But for better or worse, it seems like most major companies are running the same playbook so most likely I'll have to pick my poison. Food for thought, for sure.
You want reasons? Cigna has been quietly doing monthly layoffs for YEARS. They're replacing as much IT as they can with cheaper staff in India. Return to office has been abysmal and heavy handed. The head of HR is a lawyer (which speaks volumes). They ask for social media "champions" because their reputation is cr-p. Voluntary retirement packages offered to spare even more layoffs.
Employee morale is in the toilet as they are expected to do more with less while their benefits cost more than other larger companies who offer Cigna plans for their folks.
Any questions?
Our culture is great here, the sour patch kids that complain on here are a small percentage
run girl
Thanks everyone. I did read the thread
- one positive, with reasons
- one negative, with reasons
- one negative, no reasons
- one off-topic
- one "read the thread"
So yeah. Not sure I'm seeing a firm consensus yet.
Just read the thread, buddy/ Buddette
@OP
Kari, is that you?
Don't do it.
@a2 I would look elsewhere. While CI was a great place to work in the past, there are much better options out there. I'm close to retirement and have worked for most of the health insurance companies, as well as other Fortune 5/50/500 companies and small software startups. I've always been happiest working for companies that care about developing career paths for their employees. While that may have been true of CI in the past, that ship has sailed.
Despite all the bad things we say on this site, if you are young and given the opportunity, take the job. Document all the work and success you accomplish. Years later it will help you land a better job. If you are mid-career, take the job if you need it (laid off somewhere else) and keep looking)