Was told by a designer tech 4 that all DT4’s were told they would no longer get double time for working Sundays, can anyone confirm?
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@3vm @3k8 @35x: I love how the state of this company has set up department vs department and employee vs employee. Just look at all the threads here that have people bickering. I remember a time when Sam Belcher was trying to make thing better for us. But now we have constant fear of layoffs. We have peers on an anonymous message board telling others that their department isnt important. We have peers posting on other threads that, "those people who are upset about the state of the company must be underperforming". I just don't get it. I feel like the office is on pins and needles no matter what. I feel like no one trusts each other. We all should hate Brian T. Not each other.
@3k8 I would assume that this is because, and it isn’t the same for every service center, designers are severely overworked and understaffed. Between internal jobs like ESS, follow-ups, orders from engineering/lines, and external jobs that pile in non stop. On top of all of that, designers are expected to use the terrible DDS program, create right of way agreements, and perform site visits. I don’t know if a single designer right now who wouldn’t say that they aren’t burnt out.
@35x The call center is more valuable than you think. At least we show up to work and are held accountable. Designers avoid work like the plague and never follow up with customers.
@35x You're half right. "A call center is vital", just not THEE call center in its current incarnation isn't. I have no doubt that in two to five years it will be outsourced. I am honestly surprised that the employees there, put up with how they are treated. Unless they're in management or leadership, the pay su-ks. I hope for them, their mental health and career, they all quit and leave the center without any call takers. But the call center has always been the red headed step child of the company. BXT even said in the March 2025 FE Live: "The call center and meter reader used to be a great way to get a foot in the door-but that's not the case anymore", he said it in a snarky tone. That told me he doesn't respect those departments and doesn't respect entry-level roles. So yea, once the whole company has smart meters, that department is gone and call center is already treading water.
@35r Like it or not the call center is not vital for maintaining the operation of the company. Call center goes away, people still get their power. If you're there you need to start looking for other positions.
@34v Changes.? That's an understatement. BXT and his regime completely steam rolled the call center. At least you don't have to ask permission to got to the restroom.
@33r apparently. And they wonder why the company is making changes to the call center lol.
Looks like the Reading call center in this chat is more important than designers and the control room put together. We get double time on a Sundays. Just busting on you.
Call Center Gets Double Time On Sunday
Why would designers get double time? The control rooms don’t even get double time and they are way more important to the operation of the company than designers.