Nearly everybody in my team, myself included, is applying for jobs in hopes of leaving Cigna as soon as possible. Only two people I've talked to so far said they are not planning on leaving any time soon. Is this a common thing or is my team something of an outlier?
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Tell me a call center job that doesn't su-k? Your labor is your leverage. The fools that want to stay and hope to work for any company for 10+ Years are crazy. Health insurance industry is a slow death on its employees bc it never was about the patient. Change your field if you have to but never stay at the same job more than two years. Never!
I know for a fact that myself and others on my team are gearing up to leave. This job is unbelievably stressful and we have reached the point of burn out. Truth is, call center work is not sustainable and there is no room for career advancement. I know people who have been in the same position for 3+ years, have applied to higher band positions and are consistently denied. Upper management is disorganized and not helpful. They choose to add more and more complicated additions to our call flows during the busiest time of the year. Between abusive/entitled (and quite frankly, stupid) members, poor leadership, daily tech issues, and favoritism for obviously underperforming employees over those who bust their a** every day … I wouldn’t be surprised if half our team is gone by the summer. We deserve better and no amount of “Cigna standout” points or meaningless thank you emails from leadership will make up for all the nonsense we put up with on a daily basis.
“If people didn't stay at their jobs so long, companies wouldn't layoff so much”
This is the d-mbest thing I have ever read on this site…and that’s saying something.
If your field expects you to behave like a Baby Boomer, and be silent and steady then you are in the wrong field. Corporations don't give you pensions and are laying off based off capricious managers whims. That's not controlling your destiny. If people didn't stay at their jobs so long, companies wouldn't layoff so much and would even incentivize retention, something they refuse to do.
“ Leave your company every two years and upskill along the way. That's the bottomline”
This may work out for you in your 20s and early 30s, but eventually you will be seen as a person who can’t hold a job. A quitter of sorts.
This is NOT the path mid career employees should take.
Serious Question, why is anyone expecting anything better? Anthem su-ks. United Health su-ks. There are likely more cuts through attrition of job not backfilled then there are layoffs. Leave your company every two years and upskill along the way. That's the bottomline
Cigna is the best company I've ever worked for. I've only really worked for 4. On a serious note, just leave your dept field or leave companies every two years. Anyone who stays as a lifer at any company, doesn't have my sympathy. You asked for it.
I managed to hang on until yesterday after 20+ years. I had a goal that I would hold out and make them get rid of me. Clearly not performance related, it’s about tenure and salary. They have to recoup so much to pay their fines. Additionally, I’m not one to go with the flow if I know better - that is not popular in my organization. We have tools that we pay outrageous monies for, but they aren’t being utilized, yet alternative approaches costing yet more money are required. My organization is still traveling for business, but they’re budget poor. Just overall poor management and it’s catching up with them. An area with less than 1000 employees has 11 Directors. Cut at the top and learn to manage the people who will move mountains to deliver if they know they’re supported. Do more with less is the mentality. Don’t care if you work 18 hours a day as long as the work is done. For all affected, hang on.
Been with Cigna 5 years now right out of college and looked into their reimbursement program for a career advancement. Absolutely shocked not just to see how far this place has fallen, but the fact I am being pushed to apply towards profit mills like Rasmussen and Phoenix by a Fortune 500 company in Cigna! It absolutely disgusts me and I, in good faith, wanted to see if this company is willing to at least offset some of the costs of someone wanting to go back for a graduate degree in the health field. Nope!
I left Cigna about 9 months ago and have been outreached EVERYDAY this week by different people looking at leaving. I’ve averaged 1-2 outreaches a month and it’s definitely picked up.
I am but I would say most of my team doesn’t appear to be, according to conversations I’ve had with fellow employees. However, we have had higher turnover than we’ve ever had.
I've been applying for months, no calls back or interviews yet.
I've been applying to jobs since October. For me it's a lack of clear leadership and strategy from my management, and struggling to navigate Cigna to get ANYTHING done. Every day is frustrating.
It's not necessarily an indication of layoffs. But usually when a team is THAT unhappy, it's the environment or the management. This is often seen in production based teams and call center-type areas.