Truist has recently mandated that employees return to the office, with the exception of a select few who are mysteriously exempt. This decision has left many employees frustrated and upset. The new executive managers, most of whom are external hires, seem unaware that the entire merger of SunTrust and BB&T was successfully conducted remotely.
Amidst the current wave of changes and activity at Truist, many employees valued the flexibility of working from home as a way to cope with the turbulence. Now, they are forced to endure nightmare traffic, monthly parking charges, and other inconveniences just to come into the office, only to end up talking to their laptops. This is particularly frustrating since most team members are not even located in the same city or state.
There’s a rumor that in-office attendance will now be factored into annual performance reviews. Executive leadership and HR need to take note of the high attrition and recent turnover rates, which indicate widespread employee dissatisfaction. If these issues are not addressed, the bank risks losing many valuable employees due to the increasingly unbearable work environment.