I need to rant about the broken aerospace account

Reposting because the original disappeared. I don't know why as most of this is public knowledge and I don't owe either company anything. Stop deleting the posts dude.

Basically around 2019-2020 a short bit into the HP ES merger (bearing in mind things were no better at CSC) the client aerospace renegotiated their contracts. Capita lost their existing contract for Aerospace's Subs business to Capgemini who were also bidding for the main contract supported by DXC. From what I understand BAE were very close to going with Capg until DXC basically sold the client on the 3030 contract - 30% more service for 30% less cost.

Aerospace went with this because it was low cost and effectively gives them client license to dictate whatever they want and the DXC account management have no backbone / ability to challenge it. You get apprentices, grads and juniors being thrown into mid to senior level roles facing the client's wrath and an overall operation that is barely functional. Run is overburdened and stretched out while the backend Project staff are equal being hammered with a short staff of Project Managers who are made to work long hours without overtime pay and forced to manage the finances, with 2-3 week lead times just to get technical staff allocated to Project work. Corners are cut so you have staff without clearance being placed on secret level work.

I can't remember the exact figure but they lose close to millions yearly in service credit penalties. I'm 90% certain DXC only keep them because it looks good ("We support Europe's largest defence contractor") and helps cook the books but it sure isn't profitable. As a further example of this - Major Incident. The client can raise Sev1 & Sev2 incidents whenever they feel like it.

As of late this has led to incidents where the client raise Sev1/2 tickets for single user issues that have simply dragged out far too long like the infamous case where a user who had a problem with Skype for over a year eventually had their issue raised to Sev1

Also, services that never got transitioned into run support like the fu----g production environment hosts that crash every time they get patched where you have to beg and barter project teams to jump in and fix them. Overall a pi-s poor way of running things

You'll also notice the DXC account executives are never around for long. Literally they come in on a big town hall, get a load of suggestions / feedback from the demoralised and overburdened staff, then fu-k off a momth later when they realise how bad it looks for them.

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Overworked, doing more than one role .... simply turn off your phone when you have done your hours. They can't fire you for just doing your job and refusing to do everybody else's. Get a life and stop living to work

I was on less than £20k a year and despite being promised a pay rise to £30k+ for the role I moved into I still wasn’t any better a year later.

All answers I got were "the DXC process makes it difficult to get a pay rise of more than 10%" and "X manager is very process driven" but they were happy to bring in new staff to my team at £40-50k a year (like the 3 "proactive problem managers" brought into aerospace for a total of £160k)

@2wno+1lQaVzWg

I saw 3 colleagues suffering due to workplace stress. One had a stroke from excess work, another who was basically the sole run unix engineer on the aero account and worked into sickness because we "couldn't" get him a secondary engineer and another (alao overworked single point of failure) who passed away, literally found dead at his desk presumably from overwork at which point the account decided to scramble to find a replacement and spent considerable money paying a 3rd party vendor to fix an issue with a security solution (instead of making sure they were adequately staffed and not working people to death)

I remember being told that I had to buy my own phone for working on call / doing my job and despite being assured there was a way of claiming back the cost I never got it.

Also remember one of my old managers in a prior role on that account berating me for making too much "noise" when I asked them for help ordering kit I needed for my job. This same manager also refused to honour the 100hrs overtime or give me time off in lieu for hours we were asked to spend waiting past my salaried hours for approval to complete work due that day and got dismissed as "it's expected with the flexibility of the role" despite being paid 15k less than my peers

@1pvg+1lQaVzWg

Deserves nothing less. He ruined the lives of tens of thousands. By their own admission he went much than forecasted cuts.

I know first hand 2 people dying literally on the job, one was going through a severe illness but chose to suffer in silent out of fear she will lose her job. Chorley / Chesterfield staff.

Another I know was in the process of buying a house, Lawrie cut his role, and replaced with a much higher paid contractor. He couldn’t buy the house, then his mother died and sadly he died not so long after.

I know a people who’ve turned up to work in hospitals.

This is the real DXC.

You think you know, you have no idea.

prone to making obnoxious decisions = criticism
prone to making bellendish decisions = criticism spiced up with a curse
bellend = an insult (and a curse)

There was an internal report commissioned for Mike Lawrie from Glassdoor.

It showed key metrics, common words used in the reviews etc. Needless to say he canned it. The biggest complaint was lack of pay and CEO being a bell end.

You don’t have to believe me!

Not managed by HR, but they are probably reading as they are reading all media and social media. They can't do much here except maybe to make a cheerleading post or two and to request something to be pulled down if post contained something illegal or the sites rules were violated. So be smarter than them and don't post curses and insults and your post won't get nuked.

This site is managed by HR. so posts will be deleted.

If it makes anyone feel better. New recruits in practically EVERY role are £45k plus Flex!

That’s baseline roles. Senior roles are mid £50’s!

The same account where the avg role is billed at avg 500 per day to BAE, note I said AVG! . YES, read it and understand that DXC are making money but there is some serious dodgy play going out.

You can’t make £500 a day per head and have a grad n apprentice and still say the account is loosing money.

The BEST thing that can happen is for DXC to lose the account and existing staff get TUPE out.

Any company on the face of this earth has to be better than the fraudulent lying insensitive ba----ds that are DXC.

Yes, we noticed your previous post got deleted for no good reason.

Your content didn't contain anything that wasn't already in the public domain, nor were individuals named, so maybe TheLayoff arbiters would care to add a reason to this post?

To quote the first paragraph of this site's home page:

"TheLayoff.com is a simple discussion board for all of us who would like to learn more about the rumors or possibility of job cuts in our company."

Adding to this the client service management are made up of ex CSC & DXC staff who know all the problems DXC have and cant be bullsh-tted

Thread regarding DXC Technology layoffs

I need to rant about the broken aerospace account

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