Thread regarding Humana Inc. layoffs

Never give up!

@vc I get what you are saying but have you been on calls with offshore? What a joke! They get special provisions to have a room full of people chatting in the background during meetings? ridiculous!

@OP Trust me you are not the only one. I have heard other horror stories about calls being monitored and judged very harshly.

@1mn someone posted the initials BW. I think you can't post names here but look in workday and it isn't hard to figure out.

@1kn who is this manager?

@1kn BW and yah, she does. We saw it in a presentation

Very interesting, especially since there is a particular manager with care integration team who gets on video with her entire family in the room.

@115 HIPAA doesn't apply to 4 year old. Just saying. Know your laws before trying to educate on them.

@er HIPAA not HIPPA violations can include but not limited to seeing the screens. HUM says you need to be in a Room with the Door Closed. So dont waste your money on a lawyer. IMO.
Nonetheless, I'm sorry this happened to you and God Speed.

@vc OP said grandchild, perhaps she lives with her children. Making assumptions sounds like your strong "suit." Keep up the good, quality work. 👌

People,WAH is not .. not for you to keep your kids home and save childcare expenses. That is why now the push is return to office. Grow up people

It’s HIPAA, not HIPPA

@kf Yes, Humana's policy is wah is not to be used for childcare. Problem is, there is precedent of managers and above letting workers work while providing childcare. I can personally confirm it. A previous team I was on, the interviewee let us know in the interview her kids were home with her all day, in the same room. She was hired and told it will not be a problem. In essence Humana's policy is a moot point. It's only used for nefarious reasons as the poster demonstrated.

My opinion is that I don't see how the member overhearing a child's voice constitutes a violation of HIIPA.
A violation is generally that you use or cause to be used a unique health identifier; obtains individually identifiable health information relating to an individual; or discloses individually identifiable health information to another person
That doesn't seem to be the case at all.
Now depending on the wah policy, that may be a reason .
Good luck.

@kf just because her grandchild walked into her home office does not mean she/he was providing childcare while working. 4 year old would require constant supervision and working being on the phone as a nurse cannot provide that. It's obvious someone else in the home was watching the grandchild and grandchild happened to walk in the home office. That's what it sounds like to me

@kf I disagree. There are still MDs, VPs and c suite working at home. I know a certain high up VP and a regional med director whose kids are absolutely insane cussing screaming and fighting while they’re on calls. And they’re old enough to know better!

Ok here is the deal,work at home is not so you can provide childcare for your kids or grandchildren. I believe the work at home agreement even says that. They let this go during the pandemic but no more. You did commit a violation. You don’t have a legal leg to stand on.

@b2 Thank you!! I’m in those processes right now along with everything else and I feel like this has been somewhat of an eye opener for me and working in the health insurance industry as a nurse!!

@br yes the violation of HIPPA was in their minds that my manager via teams/five9 dialer phone system was listening to a live call unbeknownst to me at the time and then immediately scheduled a 1:1 while I was still on the phone with the member…& proceeded to tell me that I violated the Humana critical offense rule because my 4 year old grandson’s voice was heard briefly by her and my member…who wasn’t upset at all about the interruption which I apologized for…and my manager said it was a HIPPA violation because she heard him…crazy thing is that my grandson heard nothing healthcare related due to I was wrapping up the call and we wear headsets anyway ……nothing can be heard from the person’s end who is walking into the office at that point….ridiculous!!…I am in the process of retaining an attorney wish me luck;)

What did they say the violation was? Did they provide some proof? If so, was it viable. I ask because this is the 2nd post here, where someone was terminate under similar circumstances.

@b2 Spitz Law Office, Lee Judd- call him.

Simply put, you were targeted.

Very sorry to hear this. Some words of advice: Immediately file for unemployment. Humana most likely won't fight it and if they do, your state will hold a hearing and unless you did something particularly egregious, they’ll rule in your favor. Second step, retain an attorney that specializes in wrongful termination. If you’re over 50, disabled or another protected class, consider filing an EEOC complaint. Third step, file an appeal with HR. If you won this appeal or a wrongful termination suit, you’ll receive ample termination package. Final words- don’t give up!