I cannot and do not take management seriously. My claim inventory is at 438. I am getting between 8-11 reassigned/ new claims daily. I am required to take calls all day on Mondays and a one other day a week (floating) and told to work my claims in between calls. Mondays all CS's in my demand pool take calls so I generally only lose about half a day. On the floating call day there is usually either no time between calls, or some days a couple of minutes at most. So in reality, I have 3 1/2 days to work my claims. So when I am asked in all seriousness by management why my inventory is growing, I just say, "Hmmm, I don't know. Don't we have a way to measure that? That would probably help me decrease my inventory".
So I play along with the id--tic games, use the "tools" that slow me down and pretend along with management that all problems are bottom up and not top down, AND that the Emperor is beautifully clothed.
14 replies (most recent on top)
I have been waiting for a claim check (auto) since July 29 and still no check. My car remains damaged and now rust is starting. Every time I call (weekly), they tell me sorry, we just issued it. Claim service is now terrible, and I work for the co!
Somebody can quit taking calls but you will be an id--t for your entire life @2vth.
Isn’t this site helpful. A grand total of 3 or 4 people posting the same trash every day. What a joke.
Management @ SF are just like executive. They P I S S down your leg and tell you it's raining while raking in MIP bonus money. How they all can sleep at night is unimaginable.
Management needs a bad faith suit. Bad faith isn’t limited to handlers, but also how the company is run.
@2zms-you obviously are an id--t.
May want to pipe down a bit before I remind you, you work for someone. That someone being policy holders, while your paychecks get cut in 1/4’s by the ceo team taking advantage of the clueless population.
What’s that websters definition of being bent over sir? Can you physically describe that word? LOOOOOOOOOOOOOOOOOL I can it’s your life.
@1ure+1jy0IlFE
Such a funny and well-thought out reply.
You might want to take an English class before you leave- could help in your fast food career.
@1isq+1jy0IlFE
lol, I AM leaving. You reply was very simplistic; you must be a manager.
Gosh if only someone was hiring I could find another job. Whoops, I have no skills and a bad attitude.
You chose a call center…
While they want you to push numbers and hang in there, they are taking time off your life without you knowing it. You may not see it now but it will catch up with you.
Hang in there! You are right. Many days I don't have clothes as I am with a concubine or four. Keep plowing ahead with your nose to the grindstone. We need to boost our numbers!